Description & Requirements Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.

Smurfit Westrock is looking for a dynamic, results-driven Senior Manager, Engagement & Talent Analytics who can deeply understand and integrate the business strategy, listening strategy and innovative assessment methodologies to enable Smurfit Westrock’s businesses to execute on their priorities.

The Senior Manager will play a key role in evolving our listening approach from static surveys to a continuous, comprehensive understanding of the employee experience. This includes incorporating diverse methodologies like pulse surveys, ambient listening, behavioral data, and existing feedback channels, aiming for an ecosystem that is agile, clear, and trusted, turning multiple signals into action.   Additionally, this role will be an important thought leader on developing and improving assessments (for employment decision-making purposes and for development).

This exciting career opportunity will utilize the successful candidate’s assessment and analytics capabilities when partnering with HRBPs, Business Leaders and COEs to develop a variety of innovative solutions for Smurfit Westrock.  The incumbent will report to the Senior Director, Talent Management for North America. Success will be measured by the adoption of Smurfit Westrock’s talent processes and outcomes related to engagement and leadership development.

Responsibilities:

As Senior Manager, Employee Engagement & Talent Analytics, you will be responsible for:

Lead enterprise-wide associate listening strategies, including engagement surveys, pulse surveys, and focus groups, to gather meaningful insights and inform talent strategies.Oversee associate assessments throughout the full employee lifecycle, including hiring assessments, leadership evaluations, and 360-degree feedback tools.Translate employee feedback and assessment data into actionable insights and strategic initiatives. This involves developing efficient processes for teams to use survey findings directly in their deliverables and collaborating closely on how results are presented to leadership and stakeholders.Stay current with developments in the field of selection and assessment and recommend new tools and techniques to improve selection processes, as well as effective assessments to be used for development purposes.Develop people analytics practice and tools to draw strategic insights from talent processesEnsure compliance with employment laws and regulations throughout the selection process
 

What you need to succeed:

Ph.D. or Master’s degree in Industrial-Organizational Psychology, Organizational Development, or a related field strongly preferred.7+  years of progressive experience in assessments, employee surveys and related people analytics.Strong expertise in psychometric assessment design and data-driven talent decision-making.Experience leading associate listening strategies, including survey design, data analysis, and action planning.Excellent leadership, stakeholder management, and communication skills.Strong analytical skills with the ability to translate data into meaningful business insights and strategies.Strong analytical toolkit (e.g., Excel, Tableau/Power BI), and comfort working in a technical environment (e.g. SQL, database structures).HR business partner experience is a plus.Excellent internal consulting skills with the ability to influence cross-functional peers and senior leaders.Proven history of successfully leading organizations through change utilizing change management best practices.An entrepreneurial spirit, deep curiosity, and strong critical thinking skills.Naturally collaborative with others, having worked in a matrixed organization to achieve organizational goals and to identify and resolve problems.Global industry experience is beneficial (corrugated, food service, folding carton packaging, manufacturing) but not required.
 

What we offer:

Corporate culture based on integrity, respect, accountability, and excellence.Comprehensive leadership development with career growth opportunities.An attractive total rewards package reflecting skills, competencies, and potential.A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work. Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.