Job Summary

Job Description

What will you do

You will be coaching the Software Development team on Scrum principles, help the team focus on sprint goals and to achieve their highest performance level, to ensure sprints/projects are successful. You’ll work with 2 (on average) specialized departments comprised of supervisors, managers, professionals, and/or large numbers of operational support employees/contractors.

Monitor and improve the scrum process and project progress; helping solve impediments in the development process (Kanban, SAFe, Scrum…)

Implement and maintain KPI, KPR and OKR frameworks to align product iteration and project outcomes with goals, enabling data-driven decisions that improve delivery efficiency performance visibility.  Report findings to leadership team adhoc, monthly, quarterly…

Define Objectives, identify Key Results (Before vs After)

Partner with  leadership and cross-functional stakeholders to promote agile practices

Facilitate Agile Ceremonies and ensure their effectiveness and value

Identify and address impediments to agility

Foster self-organization and collaborative with scrum team(s); sheltering the team from outside distractions to keep focus mainly on the agreed sprint goals

Ensure scrum principles and approaches are understood correctly by the development team and stakeholders; maximizing the performance of the team

Fostering self-organization and collaborative team; sheltering the team from outside distractions to keep focus mainly on the agreed goals

What do you need to succeed

 Must have:

Minimum of 3 years progressive experience in Agile coaching (Coach, Enterprise Agile Coach, Sr Scrum Master…)

Minimum of 3 years of experience working with team to define, track and interpret agile metrics.  Establish and track OKRs, KPRs and KPIs.  Track and consider velocity, lead/cycle time, burn up/down chart

Minimum of year 1 year of hands-on experience supporting medium to high complex initiatives in a Big4, boutique consulting group or enterprise environment

Experience conducting training workshops for members of agile teams as well as leadership of those teams

Proven experience guiding multiple teams/programs simultaneously

Entrepreneurial self-starter that takes initiative and drive results independently in a fast-paced, ambiguous environment.

Strong analytical and problem-solving skills, with the ability to synthesize information and develop actionable strategies

Adept at conflict resolution to achieve positive outcomes.  Ability to lead without autority

Experience working with or at consulting firms such as one of the Big4, Accenture, McKinsey, BCG…

Bachelor’s degree in Business, Finance, Strategy, or a related field (Master’s degree strongly preferred)

One or more Agile Certifications – CAC, ACC, CSP-SM, CEC, SPC…

Nice to have

Cyber Security experience

What is in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high-performing team

A world-class training program in financial services

Flexible work/life balance options

Opportunities to do challenging work

#LI-Hybrid
#LI-POST
#TECHPJ

Job Skills

Agile Methodology, Coaching Others, Communication, Conflict Management, Decision Making, Group Discussions, Group Problem Solving, Results-Oriented, Staying Focused, Teamwork

Additional Job Details

Address:

330 FRONT ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-06-10

Application Deadline:

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.