Sr. Learning Program Manager, Sales Tools and Business Processes **General Information** Req # WD00086219 Career area: Sales Support Country/Region: Romania City: Bucharest Date: Wednesday, August 6, 2025 Working time: Full-time **Additional Locations** : * Romania **Why Work at Lenovo** We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) . **Description and Requirements** Lenovo is seeking an experienced and motivated Sr. Learning Program Manager to join the International Sales Organization (ISO) Learning & Development team. In this highly visible role, you will design, manage, and scale learning programs that drive global sales productivity, enable effective use of sales tools, and ensure alignment with Lenovo's evolving business processes and transformation initiatives, including Project Pinnacle. You will lead the end-to-end delivery of learning programs focused on ERP/CRM systems, sales workflows, and business processes—empowering Lenovo's international salesforce to succeed in a complex, solution-oriented market. **Key Responsibilities** + Design and manage learning programs for global sales teams, focused on sales tools, business processes, and ERP/CRM system adoption. + Translate business process hierarchies into clear, contextual learning experiences by role and task. + Create persona-based learning journeys to support adoption of platforms like Microsoft Dynamics, Salesforce CPQ, and SAP. + Collaborate with sales ops, IT, and transformation teams to align training with process, compliance, and KPI requirements. + Support Project Pinnacle by delivering training that enables transformation of sales systems and operations. + Partner with subject matter experts and cross-functional teams to ensure content relevance and business alignment. + Contribute to strategic learning frameworks, including onboarding, certification, and enablement paths. + Deliver learning across formats—eLearning, talk tracks, interactive guides, virtual sessions, and AI-powered tools. + Ensure programs are measurable, scalable, and continuously improved using agile methods and learner feedback. + Serve as a change agent and advocate for a One Lenovo mindset across teams and business units. **Requirements** + Bachelor's degree in instructional design, organizational development, education, or a related field. + 5+ years of experience in learning program management, with focus on sales tools, ERP/CRM systems, or business process enablement. + Proven track record delivering training programs for ERP/CRM systems such as Microsoft Dynamics, SAP, Salesforce, or Oracle. + Strong understanding of sales processes (e.g., lead-to-order, order-to-cash, quoting, pricing). + Experience working in complex, global, matrixed organizations—preferably in the tech sector. + Familiarity with instructional design methodologies and adult learning principles. + Demonstrated ability to translate business process complexity into engaging, role-based learning content. + Comfortable creating learning materials (presentations, job aids, microlearning) when needed. + Strong project management capabilities; able to manage multiple priorities in a fast-paced environment. + Analytical mindset with experience in learning impact measurement and optimization. + Knowledge of LMS and learning platforms; experience with AI-based learning solutions is a plus. **What we offer:** + Annual salary review and performance-based bonuses  + Extra vacation days based on years of service  + 2 sick days annually  + Additional paid leave for Public Holidays that fall on weekends  + Additional paid leave for parents  + Diverse, inclusive international team  + Hybrid work model with flexible hours (3 days in the office)   _We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class._ **Additional Locations** : * Romania * Romania **AI PROCESSING NOTICE** We use AI-based tools to support some of our processes (e.g. online interviews recordings and transcripts) in order to achieve better efficiency, accuracy and for our documentation purposes. AI can make mistakes, but we always make sure that the outputs are manually reviewed by a human. You can always opt-out or contact us in case of any question.