Job Description As a Senior Infrastructure Engineer on the Endpoint team under Productivity and Collaboration, you will be instrumental in architecting and delivering scalable, compliant, and efficient technology solutions that directly support Nordstrom’s strategic goals. Your work will enable cross-functional teams to operate securely and productively by ensuring end-user computing systems are seamlessly built, configured, and protected. In this Senior role, you’ll help shape the standards and practices that govern endpoint strategy, driving innovation and continuous improvement across the enterprise. A day in the life… + Deployment, monitoring, support of endpoints including application support, device security, and configuration of policies. + Maintain compliance and user experience across diverse endpoints, including Windows, macOS, Android, and iOS devices. + Lead and support audits, risk assessments, and mitigation strategies to uphold security and regulatory compliance. + Administer agents, inventory beacons, health checks, lifecycle management, and redirection for cloud transitions. + Collaborate cross-functionally to align ITAM practices with business objectives and infrastructure changes. + Manage and maintain endpoint management systems to ensure compliance, security, and useability. You own this if you have… + 7+ years of industry experience in an engineering role + Bachelor's degree in computer science or related field, or equivalent experience + Hands-on experience with source control and monitoring tools with a strong focus on integration and operational visibility. + Proficient in scripting / object-oriented programming using (PowerShell, Python, Java, C#) for automation / customization. + Adept in Microsoft infrastructure technologies including Windows Server, Active Directory, DNS, GPO, IIS, and SQL Server. + Proven ability to ensure compliance via lifecycle tracking, analysis, and adherence to licensing frameworks and standards. + Strong background in end-user computing and software lifecycle management, including app packaging and deployment. + Demonstrated ability to manage application deployment, monitoring, and compliance in MDM platforms (Intune, Jamf). + Experienced in infrastructure, configuration, and mobile device management tools in hybrid and cloud environments. + Bachelor’s degree in computer science, Information Technology, related field, or equivalent work experience. + 5+ years of experience in log analysis, forensic tools, and enterprise-scale IT asset management. + 3–5 years specifically supporting Flexera One or similar asset management platform. + Experience in multiple device types including macOS, iOS, Android, and/or Windows. You will be successful if you have… + Skilled communicator with the ability to clearly articulate technical concepts across audiences—verbal, written, and visual. + Customer service orientation with experience supporting end users in dynamic, time-sensitive enterprise environments. + Brings a critical thinking mindset to solving complex challenges, from day-to-day operations to high-impact incidents. + Passionate about continuous learning and staying current with evolving technologies and industry best practices. + Familiar with ITIL frameworks and holds or pursues certifications to support asset governance and compliance. + Demonstrated success managing large-scale, distributed infrastructures in complex, fast-paced organizations. + Effective collaborator with cross-functional teams and stakeholders across technical and business domains. + Committed to driving process improvement across software asset management and IT operations. + Proactive problem solver known for anticipating issues and implementing preventative solutions + Highly motivated and deadline-driven, with a track record of delivering results under pressure. #LI-Hybrid We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: + Medical/Vision, Dental, Retirement and Paid Time Away + Life Insurance and Disability + Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com . Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s (https://careers.nordstrom.com/#/contact-us/faq) for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $142,000.00 - $220,500.00 Annual This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben\_Overview\_17-19.pdf About Us We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity. CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs. OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence. CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation. HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day. WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community. Come on! Join us!