The Payroll Implementation Consultant Implements the TotalSource Solution for new clients with respect to Payroll. Uses a consultative approach to assess current state, map to the PEO co-employment structure and develops solutions where gaps exist. Manages client expectations throughout onboarding, anticipates and overcomes configuration and compliance issues to ensure a smooth transition. Responsible for the processing of payrolls and special requests for assigned client base. Ensures that accuracy and integrity of all data entered into the system is correct for both payroll to employees and billing to clients. Ensures timeliness of all new business and ensures compliance with both federal and state tax regulations.

Previous experience payroll processing
Excellent problem resolution skills
Ability to work well with others
Ability to work well under pressure
Strong oral and written communication skills
Knowledge of Microsoft applications (Word and Excel). Proficient in typing
Preparation for professional certification helpful (PHR, CPP, etc.)
Possesses a strong knowledge of industry equivalent products, services, and tools
Multi-Tasking: Responds and reacts to a variety of different critical issues simultaneously
Needs Analysis: Conducts an in-depth analysis of the client's requirements and specifications to determine the appropriate course of action
Job Knowledge: Possesses and applies professional skills and knowledge in job related areas; keeps abreast of current developments and trends in areas of expertise
Product Knowledge: Demonstrates sufficient knowledge of applicable products and services by correctly answering questions and delivering solutions to meet client and business unit's needs
Problem Analysis / Resolution/ Negotiation: Gathers information necessary to make decisions; anticipates, identifies, eliminates and resolves problems in a timely manner
Telephone Skills: Courteously responds to callers and handles call appropriately
Technical Knowledge: Applies knowledge of product and service components and internal systems to support client, individual, department and organizational goals
Teamwork: Partners with fellow associates, supervisors, and departments; contributes and exchanges knowledge and skills to meet group needs and goals; participates in resolving issues
Uses effective communication skills to advise clients
Relationships: Successfully communicates with individuals at all levels of an organization (External -- Client Owner, Payroll Contact, Employee. Internal -- Area President, Sales Management, Operations Personnel)
Working knowledge of Microsoft Office to include Outlook, Word, Excel and PowerPoint
Excellent organizational skills with the ability to multi-task
Ability to work under stress
Detail Oriented

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