OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Your impact

As a Senior HR Shared Services (HRSS) Specialist at OpenText, you will play a pivotal role in delivering operational excellence across HR services. You’ll be the go-to expert for complex HR transactions, policy interpretation, and continuous improvement initiatives. Your work will directly enhance employee experience, streamline processes, and support strategic HR functions by alleviating operational burdens from HR CoEs and Business Partners.

What the role offers

Opportunity to lead and support complex HR transactions and escalations across global teams.

A key role in driving continuous improvement and operational excellence within HR Shared Services.

Collaboration with cross-functional teams and external vendors to optimize HR processes.

Ownership of HR content development and maintenance in self-service portals.

Influence in shaping HRSS strategy through training, documentation, and process migration.

A dynamic environment focused on innovation, efficiency, and employee experience.

What you need to succeed

Proven experience in HR operations with strong judgment and autonomy in handling complex issues.

Ability to manage and resolve advanced HR transactions while ensuring compliance and accuracy.

Strong collaboration and communication skills to engage with internal teams and external stakeholders.

Expertise in process documentation, training delivery, and knowledge management.

Analytical mindset to identify trends, propose solutions, and support system implementations.

Commitment to continuous learning, improvement, and delivering high-quality service.

One last thing

OpenText is more than just a corporation; it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.