We are looking for an innovative, customer-obsessed and analytical marketing leader to join the Promotions & Events Team at Amazon Australia & Singapore Stores. Our vision is to deliver leading class online deal & shopping events for customers that are tailored to their needs.

You will be responsible for leading the planning and execution of deal events. In your role, you will be gathering customer and category insights, developing ideas and experiments, building innovative solutions to delight customers and measuring impact. You will grow customer engagement (frequency of shopping, basket building, spend per customer) and retention through exceptional event execution.

You will be customer-obsessed, demonstrate strong ownership and insist on high standards. You will collaborate with a team of diverse stakeholders across Product/Programs, Vendor Management and Public Relations to inform and refine the customer engagement strategy and execution.
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There are also a great range of benefits that make Amazon a great place to work, including our popular Dogs At Work program which has been proven to lower stress and boost morale and is now running successfully in our corporate offices around Australia.

Our commuter benefits scheme allows employees to save on the cost of getting to and from work while Amazon also offers subsidized health insurance for employees and their dependents on top of salary continuance (income protection), and life insurance.

Amazon has all kinds of jobs for all kinds of people, and prides itself on hiring individuals with all types of background and experiences and celebrates diversity of leadership and thought as a key component in its mission to create the most customer-centric company in the world.

This position requires full-time in-office presence 5 days per week at our CBD location.


Key job responsibilities
- Project Management of Amazon's Deal Events across both Australia & Singapore, interacting with a variety of stakeholders and holding a high bar on our customer experience, making sure customer's will experience an exciting event.
- Develop and execute processes and tools to scale marketing efforts, including automation.
- Build relationships with and influence teams across Vendor Management & Product/Programs to jointly deliver customer solutions.
- Work with partners to create scalable and personalized customer campaigns across owned channels (including Onsite & Outbound) to achieve customer goals.
- Conduct A/B tests and experiments to gather data on customer behavior and inform launch decisions.
- Uncover best practice, including through Amazon’s global network, to deliver value for Australian customers.
- Analyze data and dive deep into customer metrics and research to develop actionable insights that drive customer growth and increase engagement.

About the team
The AU & SG Deals & Events team is responsible for delivering exceptional shopping events to our customers and delight them with great deals and best-in-class shopping experiences, tailored to their needs.