Technical Skill
• Experience working on AWS, Kubernetes Orchestration and EKS.
• Must have 6+ years of Production Env. Experience.
• Exp. with infra-automation using Terraform| CloudFormation | Ansible.
• Exp. working on Linux environment with at least one scripting language.
• Exp. of CI/CD pipeline using Jenkins, Harness l ArgoCD
• Exp. in Application Performance Monitoring tools such as Datadog, Instana, Grafana, Splunk, PagerDuty, Pingdom and Cloud Watch.
• Good to know and at least hands on experience on DevOps and Cloud Operation Process and Agile Release Processes, and L2/L3 Ticketing process and experience in SRE role.
• Should have experience with source control and management tools like Git.
Essential Duties & Responsibilities:
• Should be able to work in 16 X 5 shifts for support of infrastructure, Weekly rotational shifts Morning OR evening.
• Design, implement and maintain highly available, scalable AWS infrastructure and services within a managed service environment and continual re-evaluation.
• Manage the deployments in env. such as QA/Stage/Production and engaging stack-holders as required, and adhering to SLA (Service Level Agreement)
• Build, Deploy and Manage Kubernetes clusters through automation like Terraform.
• Institute infrastructure as code, security and process automation and automation of routine maintenance tasks
• Security and Vulnerability Patching.
• Create and deliver knowledge-sharing presentations and documentation.
• Learning on the job and exploring new technologies with little supervision.
• Participating in and leading war-room/critical outage calls and ensuring the RCA process is implemented.
• Cross located Team Management to create a self-managed team, support skill development, and provide growth path, performance evaluation, and attrition management.
• Customer Management for daily calls to discuss progress/updates, weekly & monthly status reporting, and lead calls with cross-functional team for creating new services monitors.
• Ability to work with and influence cross-functional teams of customer / eInfochips.
• Delivery Management to ensure well-defined SLAs (Service Level Agreement) and adherence of the same by self/team using delivery tracking tool – JIRA / Confluence.
• Quality Management to contribute that all deliverables from eInfochips are following the quality processes of eInfochips and the customer.
• Documentation of processes/status reporting / SOPs for future reference.
• Knowledge of AI tools, and Savant with Amazon SageMaker Services will be an added advantage.
Tools and Technology specific Exp. Level:
Linux : 5+ Yrs.
AWS : 5+ Yrs.
Kubernetes : 3+ Yrs.
Terraform : 3+ yrs.
Total 5+ Year Production Operations and Maintenance Experience.