Requisition ID: 892928 
Store #: EC0278 HW - Administration-HWDRUM 
Position:Full-Time
Total Rewards: Benefits/Incentive Information

 

Recognized as an industry leader in assistive technology, HumanWare's mission is to develop solutions that enable people living with a visual impairment and vision loss to develop their potential and maintain their autonomy.

From electronic magnifiers to talking GPS to braille devices, our products have helped more than a million people worldwide to see things differently and gain independence. With over 150 employees, our multidisciplinary approach is supported by our teams in electronics, mechanical and software engineering, operations management, manufacturing and logistics, sales and marketing, customer experience and administration. Founded in 1988, HumanWare is a Canadian company with international reach, and has been part of the EssilorLuxottica group since 2013. Looking to make a difference?

HumanWare is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION

This leadership role is responsible for shaping and executing the global manufacturing and repair services strategy, ensuring operational excellence across all sites. Working in close collaboration with R&D, the incumbent drives alignment between innovation and execution, while providing strategic direction, governance, and support to operations, supply chain, customer experience, quality, and distribution teams in Canada, the U.S., and Australia.

MAJOR DUTIES AND RESPONSIBILITIES

Accountable to design and execute the strategic manufacturing and supply chain plan for HumanWare, including the design of long-term operational strategies and the selection and management of critical supply partners, in alignment with organizational objectives Leads the development and execution of an integrated operations strategy that aligns production costs, inventory management, and distribution planning with broader corporate financial and sales targets. Oversees strategic inventory planning to balance product availability with working capital optimization, ensuring readiness to support commercial objectives across global markets. Defines and champions a long-term quality and compliance vision, including ISO standards, by embedding quality systems thinking into operational processes and continuous improvement initiatives. Partners with Finance, HR, and Executive Leadership to forecast and align operational resource needs (human, physical, and financial) with the organization’s strategic growth priorities. Shapes the structure and evolution of the Operations leadership team, developing talent and succession pipelines through strategic workforce planning and performance coaching. Serves as the executive liaison on cross-functional and governance committees to ensure operational decisions support enterprise-wide initiatives and innovation readiness. Leads complex institutional projects as the strategic interface with key clients, ensuring alignment between product delivery, technical service expectations, and long-term business partnerships. Acts as a key R&D partner, bringing the voice of operations into product development cycles to ensure manufacturability, reliability, and lifecycle quality from design to delivery. Drives a culture of operational excellence, data-informed decision-making, and continuous improvement, while monitoring key performance indicators (KPIs) across global sites.

BASIC QUALIFICATIONS

Level of education and professional experience: Bachelor Degree in mechanical, industrial or electronic engineering (or equivalent experience) and at least 10 years of experience in operations management in the context of electronic product assembly Technical skills:  Must have knowledge and understand technical discussions in all our manufacturing processes, management systems and Industry 4.0 principles

Behavioral Skills: Recognize in the organization as a Leader, capable of driving transformation across multi-sites and regions, driven by excellence and results, passionate with Operations topics, with a “on the floor mindset”, has demonstrated a record of success in growing people, innovative, structured and organized, analytical and synthesis skills, management of priorities, able to deal with ambiguity and constant changes, able to work/coach at all level in the organization top management

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. 
 
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com. 
  
We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.