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The Sr. Director of Program Management is responsible for leading the implementation of strategic initiatives for the Middle & Large Business Transformation Office, including interface w/ enterprise teams (Data, Innovation, Digital, etc.) This role will enable the execution and delivery of ambitious strategies that advance complex solutions and deliver financial impact and improved customer centricity for our customers, brokers and underwriters. The incumbent will be responsible for building relationships with senior business leaders and stakeholders and ensuring alignment of key resources. The ideal candidate is a business professional with a proven record of managing programs of varying levels of complexity to successful outcomes. This role offers the opportunity to collaborate with senior executives across the organization to solve challenging business problems and deliver on critical initiatives that advance Middle & Large Business Insurance strategic vision and contribute to the overall Business Insurance strategy. The Sr. Director of Program Management will be accountable for managing our strategic initiatives, including prioritization, resources, business cases, status reporting, issue resolution, communication planning and support with change management.
Responsibilities:
Lead the portfolio of transformation initiatives including sequencing, funding, resourcing, communications, change management, and decision-makingProvide thought leadership and critical thinking to drive execution and business decision makingManage the competing needs and priorities of multiple initiatives and stakeholder groups (e.g., Field, Product, Technical, Operational)Own communication with stakeholders regarding expectations, resources, deliverables, and priorities with appropriate level of detail and timelinessManage the progress of deliverables according to overall timetable and short and long-term objectivesProduce, administer, and maintain communication vehicles (e.g., reports, presentation decks, etc.)Manage program outcomes to ensure expectations are achievedBuild and maintain partnerships/relationships needed to ensure that priorities align with the business strategy and that the initiatives will deliver the expected valueEnsure program deliverables align to strategy and engage stakeholders accordinglyMake recommendations regarding priorities and activities based on the specific business strategy, aligning all supporting data and prerequisitesAssemble and lead meetings as appropriateQualifications:
8+ years strategy, strategic planning, project management or program management experience or equivalent transformational leadership experienceP&C insurance, underwriting, product development and/or consulting experience helpfulAbility to influence diverse teams and across organizational layers, build strong business relationships, and earn credibility among teammates and stakeholdersDemonstrated leadership experience managing cross functional invest projects with a strong record of collaborating with and understanding the needs of stakeholders, and translating those needs into actionsExperience developing Cost/Benefit Analysis and managing complex invest projects.Excellent organizational and time management skills with the ability to adjust to changing priorities in a dynamic environmentIntellectually curious and solution-oriented, with the ability to challenge the status quoOperates with a high level of accountability and ownershipConfident and effective with C-suite-level communications to articulate concepts and objectives, exchange ideas and provide progress updatesStrong ability to manage conflict and resolve ambiguities, driving appropriate clarity and engaging key decisionmakers as appropriateBachelor’s degree in related field, specialized training, or equivalent work experienceCompensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$134,800 - $202,200Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
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