Details Department: Applications & PlatformsSchedule: Monday - Friday, 8 hour shiftLocation: Remote
Benefits

Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community

 

Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.

Responsibilities

The Sr. Director - ERP Applications is a leadership role responsible for aligning enterprise resource planning (ERP) and related digital capabilities with organizational needs, optimizing service delivery, and driving transformation across the organization. This role also ensures that all areas are supported in their staffing, scheduling, timekeeping, and optimization needs. This leader will oversee enterprise-wide business application services to ensure innovation, efficiency, and seamless service integration.

 

Reporting to the AVP - Enterprise Applications, Design and Operations, the Sr. Director - ERP Applications will lead a high-performing team, manage critical ERP and related digital service portfolios, and collaborate with enterprise shared services executives to enable scalable, efficient, and data-driven business operations that align with and inform their strategies and needs. The leader also works closely with operational and clinical executives to deliver solutions to their ERP and related digital services-related needs.

 

This position can be performed remotely with expectations to be in-office for key meetings, rounding with team members and internal customers.

 

Essential Job Functions

 

Enterprise Digital Strategy & Leadership

Collaborate with leaders in Enterprise Shared Services to ensure ERP and related digital services support their strategies and guide digital transformation work to maximize value to their functions. Engage additional operational and clinical leaders across all areas to include Nursing and Clinical Shared Services to ensure operational excellence and optimization of staffing, scheduling, and timekeeping services.Create a culture of digital transformation among customer functions, bringing innovative solutions to accelerate their strategies and bring insight into cutting edge opportunities to inform their roadmaps.Develop and implement an ERP and related digital services business strategy, including an application roadmap aligned to the organization's strategy and future plans, ensuring alignment with key stakeholders’ respective plans.Optimize technology investments and oversee the lifecycle of ERP and related digital services. Drive strategic platform strategies and services to enhance efficiency and customer experience.Implement applied AI strategies to improve customer operations, leveraging machine learning, generative AI, and related technologies to enhance service delivery, reduce costs, and drive growth strategies.

Technology Service Delivery & Optimization

Oversee ERP and related digital services strategy and modernization, leveraging large platform investments to accelerate digital initiatives and ensure seamless integration across departments.Oversee governance and performance of ERP and related digital services to ensure reliability, scalability, and outcomes. Establish standards and best practices for ERP and related digital services management, ensuring compliance with industry regulations and security standards.Lead related enterprise-wide business process automation, digital workflows, and self-service capabilities to improve efficiency.Drive business intelligence, analytics, and automation strategies to enhance decision-making and operational effectiveness within scope of ERP and related digital services.Accelerate intelligent automation and RPA adoption to transform operational workflows, reduce costs, and free up human capital for strategic priorities.Govern ERP release management processes, coordinating with IT, vendors, and business units to ensure safe and timely deployments.

Leadership, Team Development & Stakeholder Engagement

Build strong relationships with business, clinical, and operational leaders to align ERP and related digital services with enterprise needs. Advocate for digital innovation and a culture of continuous improvement and technology-enabled business transformation.Lead and mentor a cross-functional team of IT and business professionals responsible for enterprise applications, digital platforms, and business services.Create a culture of innovation throughout ERP and related digital services teams, and foster a relentless pursuit of customer satisfaction.Foster a culture of innovation and agility to ensure successful adoption of digital, AI, and automation initiatives.Partner with IT security, data governance, and compliance teams to ensure adherence to regulatory and security standards.

Financial & Operational Oversight

Manage an enterprise-wide ERP and related digital services budget, ensuring cost-effective technology investments and ROI-driven decision-making.Develop KPIs and performance metrics to measure the impact of digital services and drive continuous improvement.Develop recognized industry reputation, building strong supplier relationships to ensure effective influence with vendor roadmaps and strategies.

Qualifications

Ability to understand administrative functions and organize resources to optimize them.Proven experience leading enterprise-wide digital initiatives, including ERP, business applications, analytics, and automation.Demonstrated track record delivering measurable ROI and outcomes on enterprise scale projects.Strong knowledge of cloud computing, AI-driven automation, data analytics, and enterprise technology strategy.Exceptional executive communication, stakeholder engagement, and strategic leadership skills.
Requirements

Education:

High School diploma equivalency with 5 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management.
Additional Preferences Bachelor's degree in Business, Information Technology, Healthcare Administration, or a related field.12+ years of experience in enterprise IT leadership, digital transformation, analytics, or business application management.Experience as a customer leading operational functions.Experience in healthcare, non-profit, or large enterprise environments.Familiarity with regulatory requirements (HIPAA, SOC2, PCI-DSS, etc.)Experience with Oracle, Workday, UKG and other ERP vendors and technologies.
Why Join Our Team

When you join Ascension, you join a team of over 134,000 individuals across the country committed to a Mission of serving others and providing compassionate, personalized care to all. Our inclusive culture, continuing education programs, career coaches and benefit offerings are just a few of the resources and tools that team members can use to create a rewarding career path. In fact, Ascension spent nearly $46 million in tuition assistance alone to support associate growth and development. If you are looking for a career where you can grow and make a difference in your community, we invite you to join our team today.

Equal Employment Opportunity Employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.

 

For further information, view the  EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

 

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

 

Pay Non-Discrimination Notice

 

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

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