Job Description The Store Environment Senior Design Director at Nordstrom serves as the lead strategist of our store design experience, which includes creating the vision, strategy, planning and execution of both store design and visual merchandising design projects. As a senior leader, you will guide concept development, champion breakthroughs in materials and design, and oversee a portfolio that ranges from smaller scale projects such as seasonal activations, through to new store design, store remodels and experiential events. Ultimately responsible for creating visual merchandising strategies that drive retail store sales, enhance the customer journey, and tell compelling brand stories. The Senior Director will lead and mentor a team of highly skilled designers, aligning design initiatives with overall business goals and customer experience. As a team, you will execute the store environment vision in our stores, while managing complexities of budgeting, timing of deliverables, and working with internal and external partners. Central to your success will be forging deep partnerships across Marketing and Creative teams, Nordstrom Merchandising Group (NMG), Nordstrom Design and Construction, VM, brand stakeholders and external agencies to ensure that every initiative advances our overarching strategy. You will translate market research, trend forecasting and customer intelligence into actionable design roadmaps, continuously refining our approach to stay ahead of the curve. Key Responsibilities: + Build, lead and mentor a diverse team of design managers, fostering a creative and collaborative environment. + Develop both original design strategies and support the execution of creative strategies for store design projects. + Lead graphic design and sign development as well as visual merchandising campaigns and brand partner initiatives. + Work cross functionally with partners including Marketing and Creative, VM merchandising, construction, as well as store teams to bring strategies to life that meet Nordstrom brand ethos and customer experience vision. + Ensure fiscal responsibility for multiple store design and visual merchandising projects. + Present design concepts, strategies, and project details to all levels of the organization including peer directors, merchant leaders, and members of the executive team. + Lead the end-to-end design and development of store orders, including store prototypes, layouts, fixtures and finishes that reflect the Nordstrom brand. + Stay current on retail trends and customer behaviors to create innovative and future-proof store environments. + Guide the development of architectural and interior design plans, working closely with external design firms, internal teams and contractors. + Partner with store environment merchandising team to ensure product placement and visual displays align with seasonal campaigns, brand launches, and promotional objectives. + Collaborate with Creative Marketing, construction, visual merchandising, real estate and teams on the rollout of new stores and remodels. + Provide leadership, feedback, and strategic direction to ensure the delivery of high-quality design execution. + Inspire innovation and idea generation within the team. + Analyze store design and visual merchandising initiative performance, using data and customer feedback to optimize layouts, displays, and overall store experiences. Leadership Competencies: + Communicates Effectively: Takes steps to create forums where people can express themselves openly and regularly. Explains major initiatives in a candid, timely, and appropriate manner + Has Courage: Takes steps to address actions that are inconsistent with the organization’s core values. Creates a culture that supports taking well-reasoned risks, regardless of the results + Develops People: Creates a development-focused culture in the organization, supporting others’ development efforts and reinforcing the value of learning. Contributes to and supports organization wide initiatives to build leadership excellence and strong talent. + Decision Quality: Advocates cross-functional analysis of problems, encouraging cooperation across functions on key decisions. Coaches leaders to push decision making down to the most appropriate level; challenges them when appropriate. Key Qualifications: + Minimum 10+ years in design and construction within fashion retail, delivering high-end, customer-focused spaces that meet industry standards and deadlines. + Proven success managing large-scale budgets, with projects ranging from $2M-$40M+ + Bachelor's degree in Architectural or Interior Design, or equivalent relevant experience. + Experience leading and managing teams of Design Project/Program Managers and collaborating with executive leadership, internal stakeholders, and external partners to drive results. + Highly proficient in architectural and interior design principles, including creating, reviewing/developing drawings for construction, fixtures, and millwork. Knowledge of material costs, construction trades, sustainable design, ADA requirements, and operational systems affecting store layouts. Sustainable design expertise is a plus. + Ability to strategically plan and execute innovative retail concepts, with a focus on integrating high-quality materials, furniture, fixtures, and finishes while staying ahead of competitive trends in the luxury marketplace. + Highly Proficient in CAD, Photoshop, SketchUp, Microsoft Office and InDesign + Exceptional verbal and written communication abilities, along with strong influencing and negotiating skills to convey design ideas, present concepts, and build relationships across all levels of the organization. We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: + Medical/Vision, Dental, Retirement and Paid Time Away + Life Insurance and Disability + Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com . Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s (https://careers.nordstrom.com/#/contact-us/faq) for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $180,000.00 - $290,000.00 Annual This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben\_Overview\_20-21.pdf About Us We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity. CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs. OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence. CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation. HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day. WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community. Come on! Join us!