About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global provider of end-to-end enterprise software support and innovation solutions and the leading third-party support provider for Oracle, SAP and VMware software. The Company offers a comprehensive portfolio of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider, achieving better operational outcomes and realizing billions of US dollars in savings used to fund AI and other innovation investments.

To learn more, please visit www.riministreet.com, and connect with Rimini Street on X, Facebook, Instagram, and LinkedIn.

We are actively seeking a Sr. Director, Rimini Custom. The role will report directly to the GVP, Professional Services.  The Sr. Director, Rimini Custom will be based in the US and may work from a remote office. Travel up to 10% to support client engagements, and industry events on as needed basis.

Position Summary

The Sr. Director, Rimini Custom is a key leadership role responsible for leading the product intake, assessment, and qualification, as well as participation in pre-sales processes to drive Rimini Street’s aggressive sales and growth objectives. This role emphasizes strategic evaluation of net new products under Rimini Custom while playing a critical role in aiding pre-sales activities to support sales teams regionally. The Sr. Director will collaborate closely with Sales, Product Management, and Service Delivery to assess new product opportunities and provide technical expertise during the sales cycle to articulate Rimini Street’s value proposition and close deals. The role balances product development responsibilities with active leadership through the sales cycle to ensure alignment with client needs and market demands.

Essential Duties and Responsibilities

Lead Product Investigation and Intake: Lead the intake, assessment, and qualification of net new product opportunities under Rimini Custom, managing the volume of inbound whitespace analysis to identify high-potential products aligned with Rimini Street’s strategic goals. Drive Pre-Sales Support: Actively aid in pre-sales activities by partnering with Sales and pre-sales teams to articulate Rimini Custom’s value proposition and address technical and functional questions during sales cycles to drive deal closure.Collaborate on Solution Scoping and Proposals: Guide the development of solution scopes, pricing calculations, proposals, and RFP responses, ensuring alignment with client needs and Rimini Street’s service capabilities for net new products under Rimini Custom.Provide Strategic Input for Product Management, Marketing, and Sales Enablement: Collaborate with product managers and marketers to develop innovative position/messaging/product roadmap strategies and sales enablement to provide necessary sales training.Provide Regional Presence: Act as a senior representative for Rimini Custom in each assigned region, building strong relationships with regional stakeholders, aligning regional strategies with global objectives.Develop Strategic Resourcing Partnerships: Develop and nurture resourcing partnership with recruiting partners and suppliers to ensure timely fulfillment of strategic solution architecture staffing requirements in new areas of business.Facilitate Collaboration with Service Delivery: Work with Global Service Delivery (GSD) during the solutioning phase to define support requirements, assist with support engineer job descriptions without directly managing hiring processes.Ensure Process Efficiency: Develop and refine processes to streamline product assessment, qualification, launch, and pre-sales activities, ensuring scalability and alignment with business objectives.Represent Rimini Street: Participate in industry events, conferences, and client meetings to deliver relevant presentations, showcase new product offerings under Rimini Custom, and reinforce Rimini Street’s market presence.

Additional Duties and Responsibilities

Foster and reinforce Rimini Street’s collaborative, innovative, and client-centric culture.Provide feedback to Product Management to shape the product roadmap and enhance value-added services.

Experience

10+ years of experience in supporting technical sales, solution architecture, or product management within an enterprise software or services environment, with a strong emphasis on consultative selling.5+ years in a leadership role, ideally managing cross-functional or technical teams.Proven track record of assessing and launching new products or services, with hands-on experience with enterprise software ecosystems.Demonstrated success in supporting sales cycles, including solution scoping, proposal development, and delivering presentations to C-level executives.Experience in creating high-level job description templates and demand models for solution architect/SME technical roles to support product solutioning and launch.Experience in building, sourcing, screening, interviewing, and hiring highly specialized technologists, architects, and application SMEs across multiple technologies, industries, and products.Familiarity with enterprise software ecosystems and solution architecture.Expertise and familiarity in determining Margin First Pricing Models with the Solution Engineering Team for new product offers.

Additional Experience (Optional)

Exposure to regulated industries (e.g. PCI, NERC, CIP, MHRA) and experience engaging with clients in these sectors during sales activities.Security clearance (SC or above) is desirable for engaging with prospects in sensitive industries.

Skills

Understanding of enterprise software ecosystems, including functional and technical interoperability, software licensing, and solution architecture.Strong pre-sales experience, with the ability to address objections, and tailor presentations to diverse audiences, from technical teams to C-level executives.Excellent communication skills (verbal, written, and presentation) with a focus on delivering compelling demonstrations and presentations.Proficiency in documentation tools (e.g., Word, Visio, Excel, PowerPoint) for creating and/or aiding in creation of presentations, topologies, and sales/marketing materials.Strong analytical skills to assess product viability and prioritize opportunities based on business case/ROI and risk assessment.Ability to review legal contracts and work cross functionally with Legal Teams and ensure they meet the offer Rimini Street is proposing for new Products.Ability to work independently in a remote environment, with discipline and adaptability to non-traditional work hours.Entrepreneurial mindset with a focus on innovation, process improvement, and strategic problem-solving.

Education

Bachelor’s and/or master’s degree in computer science, Information Technology, or a related field, or equivalent industry experience.

Location

Remote – U.S.

Why Rimini Street?

Rimini Street Inc. is an affirmative action-equal opportunity employer and complies with all applicable Federal, State, and Local Laws regarding recruitment and hiring.

Qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable Federal, State, or Local laws. Rimini Street Inc. offers a comprehensive compensation and benefits package to employees.

Compensation is based on role, location, and level of applicable experience. 

Rimini’s target pay for each position is available upon request during the applicant’s Interview process.

The general salary range for this type of role is 179k - 224k depending on skills and experience.

Benefits for US employees include:

Medical, Dental, and Vision insuranceDisability insurancePaid Parental Leave401(k) programGenerous Paid time off (PTO)

We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs: 

CompanyWe dream big and innovate boldly.  ColleaguesWe work with extraordinary people who create a culture of mutual respect and collaboration. ClientsWe relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service. Community We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017 Over 5,900+ signed contracts to date, including Fortune 500 and Global 100 companiesOver 2,000 team members in 23 countriesUS and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/ 

Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law. 

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com 

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources.  Unsolicited resumes will be ineligible for referral fees.