**Job Summary** Responsible for Manhattan Active WMS support. Configuration setup in Manhattan Active Application. Incident and Problem Management. Root Cause Analysis. Proactive Application Monitoring & Maintenance. Support Product patches and fixes with testing and deployment. Participate in Customer Stakeholders meeting & discussion. Liaise with product vendors other support team and third part support for issue resolution. Monitor and maintain Onsite offshore coordination. **Responsibilities** Responsible for Manhattan Active WMS support. Configuration setup in Manhattan Active Application. Incident and Problem Management. Root Cause Analysis. Proactive Application Monitoring & Maintenance. Support Product patches and fixes with testing and deployment. Participate in Customer Stakeholders meeting & discussion. Liaise with product vendors other support team and third part support for issue resolution. Monitor and maintain Onsite offshore coordination. Ensure high service delivery performance. Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.