Atlanta, GA, 30309, USA
24 hours ago
Sr. Desktop Tech (2nd shift)
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We’re looking for a Desktop Technician III to join our team. In order to deliver our exceptional services, we need dedicated and enthusiastic, hard-working, and customer service-oriented technicians-- that’s where you come in! Your role will include unparalleled technical support for a national client, allowing them to experience the best support available within the industry. **This is a 2nd shift position** **Candidates must have their own vehicle** **Local and domestic travel** + Provide exceptional Customer Service, interfacing with high-profile client executives onsite + Provide excellent time management and reporting skills + Be familiar with various operating systems (e.g. - Windows OS, OSX, Linux/Unix) + Manage triage, troubleshooting and resolution to client scope on IT equipment + Occasionally works at heights of 20’ to 25’, lift equipment training provided + Document efforts, issues and resolutions, close cases/tickets daily + Insight to POS, PC, Printers, Thin Clients, AP’s, Servers, Network switch equipment + 2-3+ years of IT support work experience + Imaging from Network and USB + Laptop/Desktop/Printer hardware and software support Experience + ServiceNOW experience **Wage Range** **:** [SALARY] The annual starting salary for this position is between **$67,500 – $99,000** annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits** : The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. [FOR COLORADO AND REMOTE ROLES ONLY] **Expiration Date** **: 6/30/2025** This posting is anticipated to remain open until 6/30/2025. **Equal Employment Opportunity** **:** Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law. CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.
Por favor confirme su dirección de correo electrónico: Send Email