Are you passionate about creating meaningful, human-centered experiences in physical spaces? As a Sr. Design Specialist - Design UX Concepts, you’ll help shape how millions of customers interact with our brand in stores—blending design thinking, spatial UX, and digital integration to craft intuitive and inspiring environments.

If you love solving complex design challenges and collaborating across disciplines, this is your chance to make a real impact.

This role is hybrid, which means you will work some days at our corporate office in Richfield, Minnesota, and some days virtually from home or another non-Best Buy location.  The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.

What you’ll doLead UX strategy and execution for physical store environments, including layout, signage, and interactive touchpoints.Translate customer insights into design concepts that improve the in-store journey.Create wireframes, journey maps, and prototypes to express and test ideas.Collaborate with designers, engineers, and business partners to bring cohesive experiences to life.Ensure consistency and accessibility across all store touchpoints.Guide usability testing and pilot programs to validate design solutions.Basic qualifications3 or more years of experience designing for physical environments, spatial UX, or retail/service design.Strong portfolio showcasing end-to-end experiences across physical and digital channels.Deep understanding of design thinking, service design, and user-centered methods.Proficiency in tools like Figma, Sketch, Adobe CC, and spatial planning software.Excellent communication and storytelling skills.Preferred qualificationsExperience in retail, AR/VR, smart fixtures, or customer journey mappingWhat’s in it for you
We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:Competitive payGenerous employee discountPhysical and mental well-being support About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer