Sr. Customer Service Apply Mexico , Reynosa Customer Service Professionals | Experienced Full Time READY TO MAKE AN IMPACT EVERY DAY? Your journey to a meaningful career starts with ZF LIFETEC Your Tasks + Answering questions about a company’s products or services. + Providing proactive, responding promptly to customer inquiries & ensure delivery on time. + Processing orders, forms, applications, and requests. + Maintaining a positive, empathetic, and professional attitude toward customers at all times. + Ensure customer satisfaction and provide professional customer support. Your Profile + Collegue Degree + 5 years of experience. + SAP/OR9 Knowledge. + Automotive Industry experience: Principal Ford, GM, Stellantis, Honda, TESLA, AUDI + Ford supplier portal, disputes process, routing instructions, add & cancel extra routes, Ford warning alerts, ascent Portal, delivery performance portal. + Bilingual - Oral & Written. + APICS Certificate is a plus. + Analytical; Team work + Assertive negotiation. + Effective communication. Our Benefits + Benefits above the law | Major Medical Expenses Insurance | Global growth opportunities |Competitive Be part of our ZF Lifetec team as Sr. Customer Service and apply now! Contact Barbara Campa Barbara.Campa.external@zf-lifetec.com Sr. Customer Service Mexico , Reynosa Customer Service Professionals | Experienced Full Time Apply