Sr. Customer Service Apply Mexico , Reynosa Customer Service Professionals | Entry Level Full Time READY TO MAKE AN IMPACT EVERY DAY? Your journey to a meaningful career starts with ZF LIFETEC At ZF LIFETEC, we save lives through cutting-edge technology. With over 60 years of automotive safety innovation, we blend start-up agility with corporate stability to drive meaningful impact worldwide. Operating across 48 locations in 20 countries, our global presence amplifies our mission to make roads safer and save lives. Join us in a supportive and dynamic environment committed to safety, innovation, and reliability. As a part of our international team, your contributions spark industry-leading innovations in automotive safety. Our inclusive and diverse working environment promotes creativity, career growth, and continuous development. ¡Come and join to the Passive Safety Systems Division atReynosa plant! Responsibilities + Answering questions about a company’s products or services. + Providing proactive, responding promptly to customer inquiries & ensure delivery on time. + Processing orders, forms, applications, and requests. + Maintaining a positive, empathetic, and professional attitude toward customers at all times. + Ensure customer satisfaction and provide professional customer support. Required Skills & Experience + Collegue Degree + 5 years of experience. + SAP/OR9 Knowledge. + Automotive Industry experience: Principal Ford Ford supplier portal, disputes process, routing instructions, add & cancel extra routes, Ford warning alerts, ascent Portal, delivery performance portal. + Bilingual - Oral & Written. + APICS Certificate is a plus. + Analytical; Team work + Assertive negotiation. + Effective communication. Our Benefits + Benefits above the law + Major Medical Expenses Insurance + Global growth opportunities + Competitive Wages Be part of our ZF Lifetec team as Sr. Customer Service and apply now! Contact Barbara Campa Fernandez barbara.campa@zf-lifetec.com Sr. Customer Service Mexico , Reynosa Customer Service Professionals | Entry Level Full Time Apply Why ZF LIFETEC? + Innovative Impact:Shape the future of safety with life-saving technology that truly matters. + Dynamic Workplace:Thrive in an agile, collaborative environment where every idea counts. + Culture of Excellence:Be part of a team with over 60 years of high standards and groundbreaking achievements. + Growth & Empowerment:Advance your career with strong support for personal and professional development. Diversity & Inclusion At ZF LIFETEC, we are committed to building a culture where inclusiveness thrives and diversity is valued. We welcome unique perspectives and actively work to remove barriers, empowering all employees to reach their full potential. Guided by this vision, we innovate and create life-saving technology that makes a real impact on automotive safety. READY TO MAKE A REAL IMPACT? Apply Now