Chubb celebrates diversity by fostering an inclusive, flexible and equitable workplace. We support applications from all members of our community and equitable access to our employment opportunities. We are open to discussing workplace flexibility in all our vacancies, to ensure we can attract the best candidates and accommodate individual needs, differences, disabilities and working arrangements. Please let us know if you require any adjustments to the recruitment process so we can support you to present your best self.
Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange(NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 40,000 people worldwide. Additional information can be found at:www.chubb.com
Your Role
This role will be part of the Claims Operations team and provides support to the A&NZ Claims team. Successful candidate will be responsible for claim registrations, processing payments, receivables and any other claims admin activities as instructed by the TL or the management.
The deliverables include measurable and time-bound activities, where demonstrating the ability to multi-task and prioritize across all aspects of the role are key to its success
Your Responsibilities:.
Prioritization of Workflow via claims mailboxes Ensuring new claims (FNOLs) are triaged and registered within agreed SLAs & targets. These include applying claim codes correctly in the system Review files to provide relevant documentary evidence to support internal and external audits Management of payments and reserves Clearing of claims bank accounts and receipting of funds back to claims Assisting the team leader with new starter training, documenting the processes and ongoing training requirements Providing feedback to the Team Leader in relation to the team and process Continuous improvement of end-to-end admin process Good communication, positive attitude and team playerAdministration experience in Insurance or other financial services is preferable. Claims admin experience is a plusProficient system user and process-orientatedAbility to work independently and apply prioritisationSelf-Starter and good with time management
Chubb is committed to equal employment and celebrates individual differences by creating a workplace environment in which everyone feels welcomed, respected and valued. We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. Some additional benefits offered include a flexible working approach via our “My One Thing” initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enrol into the Chubb Limited discounted stock purchasing scheme.