**_This position follows our hybrid workstyle policy: Expected to be in a Raymond James office location a minimum of 10-12 days a month._** **_Please note: This role is not eligible for Work Visa sponsorship, either currently or in the future._** **Summary:** Driving secure, seamless customer experiences through advanced identity orchestration, mobile-first authentication, and fraud-aware CIAM solutions. **Experience:** + 6–10+ years of experience in Identity and Access Management, including 3+ years focused on CIAM platforms and technologies + Strong experience with Ping Identity, DaVinci, PingOne, or equivalent customer IAM journey orchestration tools. + Integration of behavioral biometrics and fraud risk signals from vendors such as ThreatMetrix, BioCatch, or Ping Risk. + Hands-on experience with mobile application authentication, including Passkeys, push MFA, biometric enrollment, and in-app PKI. + Understanding of OAuth2.0, OpenID Connect, SAML, and token lifecycle management at scale for B2C. + Experience integrating IAM with customer-facing portals, mobile apps, and API-based ecosystems. + Exposure to omnichannel verification workflows, including fallback for call-center flows and manual identity verification. + Familiarity with mobile SDK security, root/jailbreak detection, and secure key storage. + Knowledge of fraud detection and prevention practices: IP velocity checks, device fingerprinting, geolocation anomalies. + Ability to direct and guide developers in securely implementing front-end and back-end integrations with IAM systems. + Ability to direct and guide Application owners in securely integrating 3rd party applications with IAM systems. ​ **Responsibilities:** + Design, build, and enhance customer-facing identity journeys using tools like Ping DaVinci and API-first frameworks. + Work with fraud analysts and developers to integrate risk signals and decision engines into login and registration flows. + Serve as technical lead for mobile-first authentication projects, ensuring strong UX and high assurance. + Partner with mobile engineering teams to embed IAM SDKs and ensure secure mobile app posture. + Develop strategies for linkless authentication and secure session continuity for contact centers. + Provide subject matter expertise for identity proofing, registration, progressive profiling, and delegated access use cases. + Maintain documentation and guidance for customer IAM APIs, authentication methods, and security practices. + Lead or contribute to large-scale IAM transformation initiatives in support of business expansion or regulatory mandates.