Sr. Business Control Specialist- CFO Data Management Charlotte, North Carolina **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Charlotte/Sr-Business-Control-Specialist--CFO-Data-Management\_25018904-2) **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** CFO Data Management (CFO DM) is responsible for ensuring data is timely, well-controlled and complete. Within CFO DM, this role resides within the Chief Operating Office as a part of the Business Management Team. This role is responsible for documenting, tracking, and coordinating engagement requests from our client partners on behalf of CFO DM. The role will ensure all requests from Audit, Risk, Technology, etc.. are documented appropriately, catalogued, and managed to meet the given SLAs. Engagements may include Audits (US & International), GCOR Targeted Assessments, GCOR Challenges, Transformation Testing, Transaction Testing, Conformance Testing, Monitoring activities, etc. Reporting statuses, key metrics, aging, and other requested KPIs is a key part of this role. This reporting will be provided to our Senior Leadership Team, Executive Control Partners as well as to External Regulators. This individual will also take part in the Central Intake Project as a representative for Client Partner Engagements. This effort will look across CFO Data Management to design a more cohesive best practice solution for managing engagements and data requests. This role will support the new Central Intake – Client Partner Engagement Application that went into production on May 1st of this year. This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation. **Responsibilities:** + Partners with Risk, Audit, Technology, CFO DM’s Extended Leadership, Senior Data Analysts, and other key stakeholders to ensure client engagements are managed timely to meet SLAs + Engage, document, track, and validate engagement requests on a daily basis from various Client Partners + Participates in developing new requirements and supporting design and analysis of additional reporting requirements + Provides monthly, quarterly and ad-hoc reporting to senior leadership utilizing BI tools + Coordinates a quarterly Regulatory Meeting with external client partners (OCC/FRB/FDIC) and CFO DM’s Senior Leadership Team + Creates/updates Desktop Procedures (DTP), RACI, Process Flows, and updates the SharePoint site for any relevant client partner engagement activities **Skills:** + Quality Assurance + Risk Management + Analytical Thinking + Attention to Detail + Problem Solving + Written Communications + Prioritization + Recording/Organizing Information + Research **Required Qualifications:** + 3-5 years of experience within the banking/financial services industry + Bachelor’s degree in business, Data Analytics, MIS, or other analytical discipline + Ability to manage and communicate with stakeholders at various levels + Must be a flexible team player who is comfortable with change + Project management / Business Analysis skills, including the ability to prioritize work and meet deadlines + Excellent written/oral communication and presentation skills + Self-starter with ability to manage multiple tasks/responsibilities **Desired Qualifications:** + Familiarity with MicroStrategy, Cognos, Tableau, SharePoint, or other BI Reporting tools is a HUGE plus **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE . Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.