**Key Responsibilities** + Serve as the Subject Matter Expert on benefit program procedures and processes in being the bridge between vendors and IT Solutions. + Define business requirements and support functional design efforts for development requests. + Develop and maintain strong relationships with benefit vendors to ensure seamless integration and service delivery. + Oversee production support scope in working on the program administration. + Coordinate business testing efforts in IT Solutions and follow the development lifecycle + Support the day-to-date process execution on benefit programs. + Identify opportunities for process improvements and automation within benefit program administration. + Coordinate reporting requests of internal/external stakeholders on benefit program data **Key Qualifications** **Minimum Requirements** + 3+ years of benefits experience + 2+ years of business analyst, data analyst or similar role experience + Experience in defining requirements and using data to draw business insights + Bachelor's degree in Business Administration, Human Resources, or a related field. + Strong proficiency in Excel. + Excellent organizational and time management skills. + Strong investigative, analytical skills + Exceptional communication and interpersonal skills. + Ability to work effectively in a fast-paced, dynamic environment. + **Languages** : Fluent in English (additional languages are a plus). **Cultural Awareness** : Demonstrated understanding of working in diverse cultural environments. **Preferred Requirements** + N/A Experience in Workday Compensation and Advanced Compensation modules, ability to work within Excel with VLOOKUP/Pivots. **EOE, disability/veterans**