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We are currently seeking an experienced professional to join our team in the role of Sr. Associate Director, Software Engineering.

Business: Insurance

Principal responsibilities

Service Management

Manage an Insurance Technology Team and vendor aligned to the service contracted within Risk ITThe major service management component is against the vendor PMCS service provided by FISEnsure service is delivered against the SLA and meets the business needs and requirements from the Insurance Actuarial and Reporting teamsEnsure the business team’s utilise the PMCS service to ensure Technology assets are suitably utilised and capacitised; continual improved value from the service is achieved; with a year on year cost reduction of the overall spendEnsure the service is aligned and runs against the Technology Risk framework and Third Party Security Review (TPSR) controls, and the vendor complies with the HSBC SOX detailed requirements

Vendor and Contract Management

Manage vendors, primarily FIS for the PMCS Software as a Service (SaaS) against the contractual service (Run) and delivery (Change) obligationsThe overall spend with FIS for PMCS for Run and Enhancement Change is around circa $7m USD per annumEnsure shareholder value is achieved from contract including negotiating the Change Requests; tracking budget and overall spendLever the contractual relationship with FIS at a Strategic level to the benefit of HSBC and shareholder value

Technology Change and Delivery Management

Management a VSIP (CTB) budget of circa $1m USD for enhancements and change against requirements from the Insurance Actuarial and Reporting teamBudget for IFRS17 3.0 in 2025 for Change allocated to the INS Tech is ~700k USD

Team and Stakeholder Management

Able to manage a team of around 10 Technology colleagues to deliver:Run (RTB) functions to meet SLA of the services under Risk IT, which is predominantly PMCS SaaS provided by the vendor FISVSIP Enhancements and Change (CTB) of around 1m USD per yearManage a number of senior stakeholders within and outside of Technology organisation. This includes senior Actuarials and non-Technology team colleagues who have reasonable technology knowledgeIt is expected that frequent daily travel to Hong Kong will be required to meet key stakeholders and internal customersActs as the Tech partner for the Group Chief Actuary, and Head of Business Reporting, and their teamProgramme enhancement implementation into the Risk Technology solutions for IFRS17Responsible to work with Actuary and Transformation teams regarding budget and orderbook planningAccountable for the delivery of technology solution against the orderbook meeting agreed schedule, requirements, budget and qualityLeads the Production Availability of the Risk Technology systems, ensuring service level agreements are achievedManages the Risk Tech team with a cost/effectiveness optimized location strategySets the people strategy for the team, promotes continuous improvement and leads by exampleInfluences and collaborates with stakeholders to drive the right outcomes balancing the needs across all