As an HR Risk Specialist in Capital One Canada’s Human Resources team you will be responsible for working with business partners to identify and consult on potential risks to Capital One, applying your risk/process management and analytical skills to drive well-managed risk activities. If you are curious and eager to learn new things, love problem solving, and have a deep reverence for risk and process management, this may be the role for you!
HR Risk Specialists at Capital One are highly motivated risk and process management professionals with excellent analytical, organizational, and communication skills. As Capital One evolves to meet the ever-changing landscape, so do our risk specialists. A successful risk specialist operates from a foundation of knowledge about the Line of Business with whom they are working, laws/regulations, processes, associated controls, good risk management and risk mitigation practices. They are forward thinking, quick to adapt, and technologically adept.
Responsibilities:
This individual will have a high level of exposure across HR supporting horizontal risk management. The ideal candidate will be a highly motivated risk or process management professional with excellent problem solving, integrative thinking, prioritization and communication skills. Additionally, building win-win partnerships with multiple stakeholders both within and outside of Canada HR, while adapting to and managing change in a fast-paced, dynamic environment, are default essentials for this role. Other responsibilities include:
FUSE management (Capital One’s compliance software): Provide FUSE support to Canada HR and the Risk Operations team according to Operational Risk Management Standards; Learn and understand new functionality; Attend user meetings; Lead demos & change management
Support the Canada HR Incident management process and event/issue management in FUSE; Perform QA oversight, facilitate assessments, and update systems of record
Divisional Computer Based Training (CBT) Oversight: Assignment and monitoring of quarterly compliance CBTs
Control Execution Oversight for Risk Office Governance Activities: Provide direct oversight throughout control lifecycle, including creation, execution, monitoring, and remediation of ineffective controls in accordance with Enterprise & Data Governance Standards
Own and Improve Process Health of RMAP Control Coverage & Monitoring for Canada HR against Compliance Policy: Deliver seamless end to end visibility into applicability requirements, control coverage, control mapping, and measurement to goals
Compile reporting for management and the Quarterly HR Risk Report
Ensure independent escalation of risk management gaps, issues, and concerns to executive management
Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience
Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams
Participate in risk forums and contribute to continuous improvement of risk management practices
Participate in and execute other special projects for the risk office on a periodic basis
Basic Qualifications:
High School Diploma, GED or equivalent certification
At least 1 year of experience in project, process, program or risk management
Preferred Qualifications:
Bachelor’s Degree
At least 3 years of experience in process management
At least 3 years of experience with Business Process Management (BPM), Six Sigma or Lean process improvement techniques
At least 3 years of experience working in Risk Management
At least 3 years of experience in Human Resources
At least 1 year of experience with Control Management
Strong problem-solving and conceptual skills
Strong written and verbal communications
Experience with Governance, Risk, and Compliance software tools
Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).