Description At Amazon Ads, we sit at the intersection of Advertising, Media and eCommerce. With millions of customers visiting us every day to find, discover, and buy products, we believe that advertising, when done well, can enhance the value of the customer experience and generate a positive ROI for our advertising partners. We strive to make advertising relevant so that customers welcome it - across Amazon’s ecosystem of mobile and desktop websites, proprietary devices, and the Amazon Advertising business. If you’re interested in innovative advertising solutions with a relentless focus on the customer, you’ve come to the right place! As a Sales Operations Analyst for Amazon Ads, you will be responsible for driving operational excellence across the advertising sales organization in India. This role focuses on improving sales efficiency, managing sales processes, and providing analytical support to enable revenue growth. Key job responsibilities - Lead sales process optimization initiatives and implement operational best practice - Manage and maintain sales planning tools, CRM systems, and reporting dashboards - Support territory planning, quota setting, and commission calculations - Drive sales forecasting accuracy and pipeline management - Analyze sales performance metrics and provide actionable insights to leadership - Coordinate with global sales operations teams to implement standardized processes - Manage monthly and quarterly business reviews for the sales organization - Support new product launches and go-to-market strategies - Monitor and track key sales metrics and KPIs Basic Qualifications - Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field - Experience with sales CRM tools such as Salesforce or similar software - Experience defining, refining and implementing sales processes, procedures and policies or equivalent - 6-7 years of experience in sales operations or related business analytics role - Strong proficiency in SQL, Excel, and data visualization tools - Strong analytical and problem-solving skills Preferred Qualifications - Experience with BI tools (QuickSight, Tableau) - Knowledge of Amazon internal tools (Salesforce, Domo, OPTIC) - Understanding of sales performance metrics and KPIs Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.