Summary

The Senior Administrative Assistant provides administrative support to the Speech Language Institute, including the Speech Language Pathology (SLP) Program Director, Clinical Coordinator, and program faculty. The position reports to the SLP Clinic Coordinator.

Essential Responsibilities

Duties and responsibilities specific to SLP clinic, including but not limited to:

Assist SLP graduate student clinicians, including organizing schedules. Disseminating materials for student training. Oversee departmental communication with students regarding clinical matters. Produce student and faculty productivity reports. Support the clinic coordinator. Politely answer phones about SLP-related questions to support PAR scheduling efforts. Greet and welcome patients and their families. Compose, edit, type letters (e.g. letters of agreement), memos and reports. Organize and maintain department files and materials such as test kits and protocols. Organize Valt video recording schedules. Organizing department clinical files. Assist families with technology in the viewing room. Maintain clinical faculty treatment schedule/calendars. Updating clinic website with content from Clinic Coordinator and the Program Director. Submits maintenance and IT support requests for all software and hardware. Maintains clinic cleanliness and organization in compliance with state standards, including logging fridge temperatures for client food storage, keeping cleaning records for family viewing rooms, monitoring weekly laundry of towels and other materials, and coordinating and monitoring the annual calibration and maintenance of clinic equipment (e.g., audiometers, videostroboscopy, CSL, Visipitch). Provides guided tours for students, explaining clinic facilities, services, and procedures to familiarize them with the environment and operations. Other duties as assigned.

Duties and Responsibilities for General Therapy Institute Coverage:

Completion of expense reports and check requisitions. Ordering and keeping accurate inventory of clinic materials including removing expired items & replacing items and needed. Order offices supplies. Meeting and room scheduling for clinic. Interface and communicate effectively with PAR’s and other support departments in the Therapy Institute. Other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and or ability required. Must be able to work in a constant state of alertness and safe manner and have regular, predictable, in person attendance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or GED and 3-5 years administrative support experience required.  One year certificate from college or technical school and/or Associate degree and 5-7 years relevant working experience preferred.  Experience working in a team and customer service-oriented environment.  Excellent written and verbal communication skills.

Computer Skills

Computer proficiency in Microsoft Office (Word, Excel, PowerPoint and Outlook).

Language Skills

Intermediate skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively to clinic clients, academic and clinical faculty, and graduate students

Reasoning Ability

Intermediate skills: Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this Job, the employee is occasionally required to stand, walk, use hands to handle or feel and reach with hands and arms.  The employee is regularly required to sit, talk and hear.  The employee must occasionally lift and /or move up to 20 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderate.

Midwestern University is a private, not-for-profit organization that provides graduate and post-graduate education in the health sciences. The University has two campuses, one in Downers Grove, Illinois, and the other in Glendale, Arizona. More than 6,000 full-time students are enrolled in graduate programs in osteopathic medicine, dentistry, pharmacy, physician assistant studies, physical therapy, occupational therapy, nurse anesthesia, cardiovascular perfusion, podiatry, optometry, clinical psychology, speech-language pathology, biomedical sciences, and veterinary medicine. Over 500 full-time faculty members and 400 staff members are dedicated to the education and development of our students in an environment that encourages learning, respect for all members of the healthcare team, service, interdisciplinary scholarly activity, and personal growth.

We offer a comprehensive benefits package that includes medical, dental, and vision insurance plans as well as life insurance, short/long-term disability, and pet insurance. We offer flexible spending accounts including healthcare reimbursement and child/dependent care accounts. We offer a work-life balance with a competitive time off package including paid holidays, sick/flex days, personal days, and vacation days. We offer a 403(b)-retirement plan, tuition reimbursement, childcare subsidy reimbursement program, identity theft protection, and an employee assistance program. Wellness is important to us, and we offer a wellness facility on-site with a fully equipped fitness facility.

Midwestern University is an Equal Opportunity/Affirmative Action employer that does not discriminate against an employee or applicant based upon race; color; religion; creed; national origin or ancestry; ethnicity; sex (including pregnancy); gender (including gender expressions, gender identity; and sexual orientation); marital status; age; disability; citizenship; past, current, or prospective service in the uniformed services; genetic information; or any other protected class, in accord with all federal, state and local laws, and regulation.  Midwestern University complies with the Smoke-Free Arizona Act (A.R.S. 36-601.01) and the Smoke-Free Illinois Act (410 ILCS 82/).  Midwestern University complies with the Illinois Equal Pay Act of 2003 and Arizona Equal Pay Acts.