By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

PRIMARY PURPOSE: To analyze mid- and higher-level general liability claims to determine benefits due; to ensure ongoing adjudication of claims within company standards and industry best practices; and to identify subrogation of claims and negotiate settlements. 

 
ESSENTIAL FUNCTIONS and RESPONSIBILITIES 

Manages mid-level general liability claims by gathering information to determine liability exposure; assigns reserve values to claims, making claims payments as necessary, and settling claims up to designated authority level. 

Assesses liability and resolves claims within evaluation. 

Approves and processes assigned claims, determines benefits due, and manages action plan pursuant to the claim or client contract. 

Manages subrogation of claims and negotiates settlements. 

Communicates claim action with claimant and client. 

Ensures claim files are properly documented and claims coding is correct. 

May process complex lifetime medical and/or defined period medical claims which include state and physician filings and decisions on appropriate treatments recommended by utilization review. 

Maintains professional client relationships. 

 
ADDITIONAL FUNCTIONS and RESPONSIBILITIES 

Performs other duties as assigned. 

Supports the organization's quality program(s). 

Travels as required. 

QUALIFICATIONS 

Education & Licensing 
Bachelor's degree or college diploma preferred. 

Experience 
Four (4) years of claims management experience or equivalent combination of education and experience required. 

 
Skills & Knowledge 

Subject matter expert of appropriate insurance principles and laws for line-of-business handled, recoveries offsets and deductions, claim and disability duration, cost containment principles 

Excellent oral and written communication 

PC literate, including Microsoft Office products 

Analytical and interpretive skills 

Strong organizational skills 

Good interpersonal skills 

Excellent negotiation skills 

Ability to work in a team environment 

Ability to meet or exceed Service Expectations 

 
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. 

We are committed to inclusive, barrier-free recruitment and selection processes. If contacted for an employment opportunity, please advise Colleague Resources if you require accommodation. 

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.