Are you a seasoned UX Designer, passionate about new technologies, driving change through data, and using customer-obsessed design processes to create innovative tools? If so, the WW Ops Finance Standardization & Automation team is looking for a customer focused, thoughtful and passionate Sr. UX Designer to help reimagine experiences for Operations Finance.


Key job responsibilities
As a Sr. UX Designer, you'll be involved in all aspects of product development - from initial brainstorming sessions to define and design Ops finance experiences, to working closely with product management, user research, engineering, and company leaders to tackle some of our most difficult Ops finance challenges. You will work in a fast-paced and innovative setting, where ideas evolve and concepts turn into real solutions quickly.
As a responsive and trust-building leader in this space, you must be able to handle ambiguity, program complexity, and changes in emerging technologies, ensuring design-led programs drive meaningful change.


* Own the end-to-end design of delightful customer experiences for multiple products.
* Define, contribute, and maintain user-centric design processes that include market analysis, customer feedback, user interviews, usability testing, and UX metrics analysis.
* Provide UX research and design artifacts, including user personas, user journey maps, IA diagrams, flow diagrams, low-fi wireframes, hi-fi mockups, and interactive prototypes.
* Partner with the product teams to represent customer needs in the requirements development process.
* Present and defend design work to product owners, development teams, product teams, executives, and other product stakeholders for review and feedback.

A day in the life
You will work with product and engineering stakeholders closely on a day-to-day basis and collaborate with other UX designers on connecting individual features to a holistic experience. You will share design work regularly for design team peer review, stakeholder review, and leadership.



About the team
S&A’s mission is to be the bridge between value added short-term and long-term solutions with a vision to optimize, standardize, and automate reporting and tools for WW Ops Finance customers. The team drives standardization across Operations Finance and works to automate through product development and onboarding, customer engagement and continuous improvement.