Are you passionate about engineering excellence? Do you excel in a fast-paced environment collaborating with world class technical leaders? Do you obsess over customers and delivering innovative new products and services? If so, Amazon Web Services wants to meet you! We are looking for a data-driven, detail-oriented leader who can influence teams to deliver results and create impact for EC2 customers. This is a challenging and highly visible position responsible for developing business programs that incorporate various stakeholders, collaborating with engineering leadership to develop products to improve customer experience and drive efficiency in the world’s largest distributed computing environment.

Technical Program Managers in EC2 are force multipliers who represent service teams to senior leadership and enable their teams to deliver business value through engineering excellence. As a TPM in the EC2 Commercial Software Services team, you will be responsible for identifying the stakeholders, working with leadership to develop a vision, roadmaps and execution strategies for business programs that are supported by service teams that serve some of our most strategic customers. TPMs handle complex inter-team dependencies and bridge the gaps in technical management. You will need to work with professionals in many different domains including finance, engineering, engineering management, dev support. Successful candidates will have a strong technical background, be detail-oriented, have excellent problem solving and communication abilities, and poses a deep understanding of product design and implementation details. Candidate’s technical expertise and operational excellence will raise the bar and influence the team’s decisions and drive secure and robust solutions which have great customer experience.


About Us:
Inclusive Team Culture
Our team is diverse! We drive towards an inclusive culture and work environment. We are intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. Team members are active in Amazon’s 10+ affinity groups, sometimes known as employee resource groups, which bring employees together across businesses and locations around the world. These range from groups such as the Black Employee Network, Latinos at Amazon, Indigenous at Amazon, Families at Amazon, Amazon Women and Engineering, LGBTQ+, Warriors at Amazon (Military), Amazon People With Disabilities, and more.

Work/Life Balance
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. This position involves on-call responsibilities, typically for one week every two months. We don’t like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don’t get paged for the same issue twice.

Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.


Key job responsibilities
1. Establish cross-functional teams, create trust with a variety of stakeholders by establishing required process for effective communication, eliminate non-value-add activity, contribute to designing solutions with focus on reducing operational cost, remove blockers, and find creative ways to accelerate project delivery.
2. TPM will be fully competent in a variety of project management tools, methodologies and techniques for all phases of the project life cycle and have experience in core project management disciplines including scope, schedule, resources, quality, risk management, metric focussed reporting and tracking.
3. To utilize strong verbal and written communication skills to drive consensus, make decisions , provide updates to senior leadership, innovate on behalf of customers.