**Your role at Dynatrace** The Talent Acquisition Operations Specialist plays a pivotal role in ensuring a seamless, efficient, and effective talent acquisition process across the organization. This role encompasses system oversight, candidate and contractor logistics, and the administration of TA policies and processes. With a strong focus on program management and continuous improvement, the specialist will optimize TA systems and enhance the overall talent acquisition capability. As a subject-matter expert, this individual will contribute to a reliable, engaging, and smooth experience for candidates and employees, partnering closely with onboarding stakeholders to ensure a successful transition from candidate to employee. **Candidate & Contractor Logistics** + Coordinate and manage interview scheduling across teams and regions. + Oversee contractor hiring processes, including requisition approvals, request handling, and offer coordination with onboarding. + Administer agency support, including creation and renewal of agency agreements, ZIP requests, and TA support for agency work requests. **Policy, Process & Support** + Administer and maintain TA policies and work instructions across EMEA in partnership with TA Operations Specialists in other regions + Manage internal and external Service Level Agreements (SLAs) to ensure timely and quality candidate engagement during the interview process + Ensure recruitment processes are aligned with business needs and user expectations. **Program Management & Tool Adoption** + Participate in large-scale projects aimed at optimizing TA processes and systems. + Drive adoption of agentic AI tools to enhance candidate, business and employee experiences. + Collaborate with cross-functional teams to implement new technologies and workflows. + Contribute to the evolution of consistent and harmonized global TA processes. **System Oversight & Management** + Operate within SuccessFactors (SF), managing first-level functional questions and issue resolution (training provided). + Oversee Paradox for interview scheduling and promote stakeholder adoption and usage. **What will help you succeed** **Minimum Requirements:** + A minimum of 4 years experience working in Talent Acquisition Operations scheduling interviews and other related work duties **Preferred Requirements:** + Familiarity with SuccessFactors and Paradox (or similar systems) preferred. + Experience working across global regions (EMEA, NORAM, APAC) is a plus. + Excellent communication, organizational, and stakeholder management skills. + Ability to work independently and collaboratively in a fast-paced environment. **Why you will love being a Dynatracer** + Opportunity to shape and enhance global TA operations. + Collaborative and inclusive work environment. + Exposure to cutting-edge tools and technologies in talent acquisition. + Professional development and growth opportunities. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.