PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey. A Typical Day The Sr Systems Engineer is responsible for all onsite service and support needs for our customers, IT and IT business units. This relates to all technology, to include: virtual workstations, servers, patch management, and vendor specific hardware and software. Responsibilities: + Design, deploy, and maintain Omnissa Horizon environments, including Cloud Pod Architecture (CPA) for distributed VDI across hybrid and multi-cloud environments. + Implement and support Omnissa Workspace ONE UEM for unified endpoint management and secure remote access to applications and virtual desktops. + Provide Mac-centric support, including administration and management of Omnissa Horizon MDM for endpoint security and device lifecycle management. + Assist with the migration of the virtualized EUC environment from VMware Cloud (VMC) on AWS to Nutanix Cloud Clusters (NC2) on AWS. + Configure and manage App Volumes for real-time application delivery and lifecycle management. + Develop, manage, and optimize Windows 10/11 images and automated deployment processes using best practices. + Implement disaster recovery and high availability strategies for EUC services using Nutanix on AWS infrastructure. + Work closely with network and security teams to configure Unified Access Gateways (UAG), enforce compliance standards, and ensure secure connectivity. + Automate EUC deployments, configurations, and reporting using PowerShell, REST APIs, and scripting tools. + Provide Tier 3 support for escalated EUC incidents, perform root cause analysis, and develop permanent resolutions. + Document designs, operational procedures, and system configurations while maintaining up-to-date runbooks. + Continuously evaluate emerging EUC technologies and provide recommendations for innovation and improvement. + Administer and support Google Workspace and Google Cloud Platform (GCP) environments, including user provisioning, policy management, access controls, and service optimization. + Manage and support the OneLogin platform, including SSO configuration, directory synchronization, MFA policies, and user lifecycle management. + Support Okta integration efforts, including group assignments, app provisioning, and automation workflows. What You’ll Bring + 5+ years of experience in enterprise-scale End User Computing or VDI environments. + Proven hands-on experience with: Omnissa Horizon (Cloud Pod Architecture, Instant Clones), Workspace ONE (UEM, Access), App Volumes, Dynamic Environment Manager, and Windows image engineering and deployment automation. + Experience with Mac-centric support, including administration of Omnissa Horizon Mac MDM. + Demonstrated understanding of virtualization and hyperconverged platforms: vSphere, vSAN, NSX, VMware Cloud on AWS (VMC), and Nutanix Cloud Clusters (NC2) on AWS. + Experience administering Google Workspace (G Suite) and Google Cloud IAM roles, policies, and configurations. + Working knowledge of OneLogin administration, including SAML/OIDC integrations, application management, and user provisioning. + Familiarity with Okta administration, including Universal Directory, lifecycle management, and basic API usage. Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported. Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include: + Comprehensive Medical, Dental, and Vision + Paid Time Off Programs including vacation, holidays, illness, and parental leave + Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) + Retirement benefits, life insurance, 401k match, and tuition reimbursement + Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships To learn more about our benefits visit: https://pennymacnews.page.link/benefits For residents with state required benefit information, additional information can be found at: https://www.pennymac.com/additional-benefits-information Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: + Lower in range - Building skills and experience in the role + Mid-range - Experience and skills align with proficiency in the role + Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance. Salary $90,000 - $150,000 Work Model OFFICE