At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com **Job Function:** Quality **Job Sub** **Function:** Quality Assurance **Job Category:** Professional **All Job Posting Locations:** Blackpool, Lancashire, United Kingdom, Schaffhausen, Switzerland **Job Description:** The Sr. Specialist Quality Insights is responsible for analyzing Quality and Business Performance data and metrics information for the JSC Quality organization. This includes extracting performance indicating data from systems used by the JSC Quality teams, visualizing and analyzing the data, and preparing data reports. They assist in the preparation and host Quality Management Review, periodic Quality metric and performance reporting as appropriate. In addition, the incumbent identifies trends and patterns in the data, analyzes causality and formulate improvement proposals and (supports to) drive proactive quality, continues improvement and cost awareness. Collaborates with site and platform teams, global groups and leadership teams to mine data and to communicate their metric insights and trends, and translates insights together with partners into actionable improvements. The Senior Specialist Quality Insights develops a coordinated, consistent and automated approach to collect Quality data, and subsequently creates and generates ad-hoc data analysis and reports supporting the operational Janssen Supply Chain Quality teams. They align Quality data and metric analysis with key programs which support the Pharmaceutical Quality Strategy. The Senior Quality Insights Specialist support execution of the Risk management process for Global Quality operations, leading identification of adverse signals and evaluation of potential risks The senior Quality Insights supports the shaping of the digital strategy for the IMSCQ risk Management Program, taking the lead of ad-hoc projects activities for the digitization of the risk Management Program and the development of the E2E Risk Predictive Portal for signals generation. They build relationships with global groups such as Business Excellence and Planning, and operational Quality teams to enable standardization, automation and optimization of data collection and visualization from Quality Systems. In doing so, you support timely delivering of high-quality and reliable Quality data and metrics to your customers, and find opportunities where data and analytics solutions help drive business solutions. **Major Duties & Responsibilities** **Approximate Percentage of Time** **Tasks/Duties/Responsibilities** 35% + Analysing Quality and Business Performance information, data and metrics information for the IMSC Quality organization. Supports data insights preparation, coordination and facilitation of governance forums within IMSC Quality as required 5% + Supports improvement projects to simplify analytics infrastructure for Insights among multiple review platforms eliminating redundancies in data analysis and manipulation and increasing productivity Collaborate with IM digital teams for harmonization/ Improvement and service support of existing dashboards 10% + Participate in IM Quality Systems Councils, Next Gen Quality Systems and the IMSCQ/IMSC organization for analytics related projects Act as SPOC in CoPs and Councils for IMSCQ Quality System through leveraging Site Quality System experts and giving them a clear voice in system/metrics updates 50% Support execution of the Risk management process for Global Quality operations, leading identification of adverse signals and evaluation of potential risks Shape the digital strategy for the IMSCQ risk Management Program, taking the lead of ad-hoc projects activities for the digitization of the risk Management Program and the development of the E2E Risk Predictive Portal for signals generation. **Required Qualifications** **Required Minimum Education** : : A minimum of a Bachelor’s Degree in Life Science, Engineering, Mathematics or other scientific field is required; an advanced degree is preferred **Required Years of Related Experience:** **Required Knowledge, Skills and Abilities** : Solid understanding of data systems, data visualization and data analytics (statistics, modelling techniques) + Profound experience with Microsoft environment (Excel, Word, PowerPoint), as well as with statistical software tools + Outstanding problem-solving and collaboration skills to identify and evaluate problems or opportunities based on data, and to formulate findings and proposals in written and oral form + Ability to efficiently communicate throughout the different levels of the organization and to drive global improvements + Understanding of Risk Management Regulation Requirements and previous experience in related project/Process activites + Credo: Ethics and Value, Integrity and Trust **Percentage Traveled:** **0-10%** **Type of Travel Required:** Domestic International **Preferred Minimum Education** :B. Sc. **Preferred Area of Study:** Engineering, Economics, Data science **Preferred Knowledge, Skills and Abilities** : + Broad and sound experience reporting/visualization software (e.g. Tableau, Power BI) + Sound experience in translating and presenting technical data and metric-related insights across organizational levels + Handling multiple priorities, maintaining confidentiality, and operating with poise and professionalism in a complex, high-profile, matrixed and constantly evolving environment + Solid understanding of quality processes (batch release, investigations, complaints, audit and inspection management, training) and related systems such as NextGen. + Excellent presentation skills + Attention to detail and accuracy. + Business acumen.