Why SoftwareOne? For over 30 years SoftwareONE has been the foundation for organizations around the world for their technology solutions. With changes in the market from on-premises to cloud we have always been one step ahead. Underpinning our transitions and evolutions are our seven core values which we expect from all our current employees and look for in our future colleagues. The global nature of our organization allows us to adapt and commit to these values unique to the culture and business needs of each location. The role Our Senior HR Ops Specialist is responsible for Human Resources administration activities and process optimization, including but not limited to employment, on-boarding, absence management, documentation management, payroll data entry, and managing HRIS systems. You will be part of the remote P&C(people and culture) team for the BeNeLux federation. Please only apply if you speak Dutch on a native level.   Responsibilities: Ensuring a best-in-class employee experience through a high level of service and operational excellence Managing multiple and ad hoc requests on time with accuracy (we work with Service Now ticketing tool) Supporting workforce administration processes, data input in Workday (HRIS system) and other HR systems, and verification of required documentation on the designated HR employee life cycle activity, such as: enrolling new hires (HR systems, payroll, agreements), terminations, transfers, promotions, and alterations in salary, personal data, job titles, supervisors and departments Updating personnel files and producing documents, for example, employment contracts, salary statements, deduction agreements, and salary notifications Collaboration with auditors and local authorities Preparing data for monthly payroll process (for our Belgium and Luxembourg offices) and liaising with the finance team and the payroll provider (experience in this process is a must) Ensuring employee data is up-to-date and accurate Completing on-boarding and off-boarding activities Continuous improvement of processes, execution, and technology usage Answering and handling internal HR-related issues, as well as redirecting questions to other units Contributing to key HR initiatives and projects What we need to see from you 5+ years of professional experience in HR administration (preferably in modern digitalized company) Relevant experience in BeNeLux (and openness to learning about other countries) Very good knowledge of labor legislation in At least one of the BeNeLux countries, and happy to learn about the others. Ability to demonstrate integrity and maintain confidentiality without authority your leader and some of your team are based in other countries) Ability to set priorities and manage time in a fast-paced changing environment Process management thinking Analytical and data-driven approach (you must like Excel) Fluent language skills both written and verbal, in Dutch and English required (you will also work with other languages with the usage of online translating) Administrative and process orientation, accuracy, and attention to detail A team player who can work in a matrix environment Strong integrity and ability to self-manage You need to be able to work within a remote team. Your leader and team members are spread around various countries. You will be based in Amsterdam or Brussels in our SoftwareOne office (hybrid work 2-3 days out of 5 days in the office). Job Function People & Culture Accommodations SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com. Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.