Hyderabad, India
1 day ago
Sr Specialist App/Prod Support

Job Description:

Key Roles and Responsibilities:

Release Management:

· Plan, coordinate, and execute software releases, managing all phases from development through production deployment.

· Develop comprehensive release plans aligned with business priorities and delivery schedules.

· Monitor build processes in development and staging environments; approve builds and deployments after thorough validation.

· Collaborate with Product Management and development teams to identify defects that could impact release quality.

· Create and manage change requests and obtain necessary approvals through Change Advisory Board (CAB) presentations.

· Maintain detailed release documentation including wikis and workbooks outlining features, user stories, and deployment components.

· Ensure security and compliance scans are completed before production deployments.

· Conduct release readiness reviews and facilitate Go/NoGo decisions with key stakeholders.

· Lead release deployment events, coordinating cross-functional teams to ensure smooth execution.

· Communicate release status and updates effectively to all stakeholders.

· Perform post-release retrospectives to identify improvement opportunities.

DevOps Engineering:

· Design, build, and maintain CI/CD pipelines using tools like Jenkins, Azure DevOps, and Git workflows to automate software build, test, and deployment processes.

· Utilize Azure Cloud services, Kubernetes, and container orchestration technologies to support scalable and resilient infrastructure.

· Develop automation scripts (e.g., Python) to streamline repetitive tasks and improve operational efficiency.

· Monitor application and infrastructure health using ELK, Splunk, or similar log monitoring tools.

· Troubleshoot build and deployment failures, perform root cause analysis, and implement corrective actions.

· Continuously improve processes to increase deployment speed, reduce errors, and minimize resource wastage.

· Stay updated on emerging DevOps tools, cloud technologies, and best practices to recommend and implement enhancements.

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Required Qualifications:

· 3-5 years of experience in software release management and/or DevOps engineering within a high-tech or software development environment.

· Proven ability to manage software releases successfully through all lifecycle stages.

· Strong proficiency with Azure Cloud, Azure DevOps, Jenkins, Git, Kubernetes, and related tools.

· Hands-on scripting skills in Python or similar languages for automation.

· Experience with log monitoring and troubleshooting tools such as ELK Stack or Splunk.

· Solid understanding of the Software Development Life Cycle (SDLC), Agile methodologies, and change management processes.

· Excellent analytical, organizational, and problem-solving skills.

· Strong communication skills to present complex technical information clearly to diverse teams and leadership.

· Familiarity with tools such as Jira, ServiceNow, MS Excel, PowerPoint, and documentation platforms.

· Cloud certifications (e.g., Microsoft Azure, AWS) are a plus.

· Ability to operate effectively in a global, collaborative team environment.

#ProductEngineering

Weekly Hours:

40

Time Type:

Regular

Location:

IND:AP:Hyderabad / Argus Bldg 4f & 5f, Sattva, Knowledge City- Adm: Argus Building, Sattva, Knowledge City

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job ID R-78561 Date posted 08/19/2025
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