Basic function:
Controls and ensures manufacturing products with quality, aligned with Eaton Quality Management System and Customer Requirements
Main responsibilities and authority:
• Leads line rejects analysis to improve FTQ, Scrap and PPM, follow up actions using A3 Problem solving as a main tool.
• Provides the interface between the organization and their customers:
• Proactive communication and support with critical customers.
• Customer Portal Monitor and actions needed execution weekly.
• Coordinate corrective actions, containment, and quality alerts.
• Customer visits coordination and follow up actions.
• Maintain Process documentation updated with engineering changes, using process and product audits as a daily tool, having the following inputs:
• LPA, Internal, FEA, External and QFC Audits.
• Product and Process Audit.
• Reverse poke yoke audits and Special Characteristics revision.
• Maintain Core Documents updated accordingly based on changes performed.
• Provides Monitoring of the correct performance of measuring systems.
• Teams up with SQE in the follow up of supplier problems, Keep MRB/Hold at minimum.
• Responsible for defining material shipment in compliance with deviation/bypass process when applies, working together with product engineering as required.
• Support Plant initiatives (RIE, Cost Out, TVSM, etc.).
• Functional and CI competencies completion based on training established.
• Management of Warranty Parts from Customers #LI-DG2 #LI-DG2
Education level required:
•Mechanical, Electrical and Industrial Engineering
Years and area of experience required:
•Minimum 3 years as QA Engineer
Technical competencies:
•English 90% Written & Verbal Skills
•Problem Solving Skills (8D, A3, 5 whys, Fishbone, Pareto etc.)
•Six Sigma / Shainin certification desired
•ASQ CQE Certification desired
•Automotive Industry Background ISO 9000 – IATF 16949 Knowledge
•Internal Auditor certificate desired
•Advanced Inspection & Testing
•GD&T & MSA knowledge
•Automotive Core Tools knowledge (PPAP, APQP, PCP, SPC, PFMEA)
•Continues Improvement Competencies
· To achieve intermediate level for the following CI tools: 5’s, SW, VSM, TVSM.
· To achieve an advanced level for BPS tool.
•Communication and Negotiation Skills
•Gets Results, Thinks, and acts strategically
•Passionate, Accountable, Efficient
•Training & Functional competencies according EQMS Quality Training Policy (Internal).