Company Overview 

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.  

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. 

Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you.   

About the Role:

We are seeking a Principal Product Manager to lead strategic product initiatives across our Talent Acquisition portfolio. This role is ideal for a seasoned product leader with deep domain expertise in recruiting or HR technology, a proven ability to set product vision, and a strong track record of delivering innovative and transformative solutions at scale.
The ideal candidate will be a customer-obsessed, data-informed, and technically fluent leader who excels at connecting the dots between market needs, user behavior, and business goals. You’ll partner closely with design, engineering, AI/ML, and go-to-market teams to shape the future of our recruiting products.
If you’re passionate about shaping world-class solutions that help businesses attract, hire, and retain top talent—especially in a dynamic, fast-evolving domain—we’d love to hear from you.

Responsibilities:

• Define and drive the long-term product strategy, roadmap, and vision across one or more key areas within the Talent Acquisition suite.
• Lead the end-to-end product lifecycle, from discovery to delivery, for high-impact features and platform capabilities.
• Partner with cross-functional teams—engineering, UX, AI/ML, data science, and marketing—to develop elegant, scalable, and technically sound solutions.
• Stay ahead of market trends, customer needs, and competitive dynamics to ensure UKG’s products remain innovative and differentiated.
• Bring a strong product transformation mindset—identify opportunities to modernize legacy systems, adopt emerging technologies, and deliver step-function improvements in user experience and performance.
• Advocate for customer empathy and insight through user research, field engagement, and data-driven validation.
• Define and track key success metrics, using data to drive prioritization, iteration, and continuous improvement.
• Influence and align stakeholders at all levels through clear storytelling, vision communication, and executive-level presentations.
• Foster a strong product culture based on discovery, experimentation, and continuous learning.

Qualifications:

• 15+ years of product management experience, with a strong background in enterprise SaaS or HR technology.
• Domain expertise in recruiting technology preferred (e.g., ATS, sourcing platforms, candidate engagement tools, AI-driven hiring solutions).
• Proven ability to drive strategic product direction and transformation, especially in complex or mature product environments.
• Experience developing AI/ML-enabled features and integrating with modern recruiting or HR platforms is a plus.
• Strong technical acumen—you don’t need to code, but you should be able to engage deeply with engineering teams and understand architectural trade-offs.
• Excellent communication and storytelling skills, with the ability to influence at all levels, from peers to executives.
• Strong analytical and decision-making skills—comfortable working with data to de-risk decisions and validate hypotheses.
• Experience working in global, cross-functional product organizations.

Bonus Points For:

• Experience in high-volume or frontline hiring environments.
• Background in modernizing legacy recruiting systems.
• Familiarity with ethical, responsible AI in HR tech.
• Experience building platform capabilities or APIs for third-party integrations.

Behaviors:

In addition to the skills above, UKG places great importance on how work is done and values a culture of unity, kindness and growth. We seek candidates who embody these values and demonstrate the following behaviors:


1. Unity: Collaboration and teamwork are essential at UKG. We value individuals who can work effectively with cross-functional teams, foster a spirit of cooperation, and build strong relationships to achieve shared goals. Accountability and meeting commitments is a big part of acting as one.
2. Kindness: UKG is committed to creating a supportive and inclusive work environment. We value individuals who show kindness, empathy, and respect towards colleagues, customers, and partners. We hold high ethical standards and expect employees to demonstrate integrity and honesty in their work.
3. Growth: We believe in continuous learning and personal development. Candidates should exhibit a growth mindset, embracing challenges, seeking feedback, and continuously striving for improvement.



This is a unique opportunity to shape the future of recruiting technology at one of the most respected HCM companies in the world. Join us and make a meaningful impact—for businesses, recruiters, and job seekers alike.

Where we’re going 

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!   

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.      

Disability Accommodation in the Application and Interview Process 

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com