Sr Operations Excellence Program Manager, Product Operations
Amazon.com
In this role, you will be responsible for driving continuous improvement and automation across Lab126. With deep expertise in process improvement, you will identify opportunities to standardize and streamline fragmented processes, develop product requirements and roadmaps, and manage the implementation of new tools and solutions.
As a strategic and collaborative leader, you will align cross-functional stakeholders across all levels of product development to drive the adoption and integration of new process improvements. You will influence roadmaps and partnerships to ensure our evolving needs are met, and mentor the broader operations team to foster a culture of continuous enhancement.
This role will partner with both program and product management teams. To succeed in this role, the candidate will possess analytical and communication skills as well as the ability to deal with ambiguity in a constantly changing and fast paced environment.
Key job responsibilities
- Identify opportunities to standardize and automate workflows
- Define requirements and roadmaps for new tools and solutions to drive efficiency and scalability
- Manage the development and deployment of process improvements, establishing metrics to quantify the impact
- Align and influence cross-functional stakeholders to drive adoption and integration of new solutions and reduce process waste
- Independently engage with senior stakeholders, drafting impactful reports and facilitating reviews
- Earn trust, ownership, insist on high standards, continuous improvement, stakeholder management, innovation and simplification
- Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.
- Ability to look around the corner and thrive in ambiguous situation
About the team
We are a team of self-driven individuals with laser focus on launching innovative devices that delight our customers and to enable downstream revenue for Amazon. We provide product operations leadership to — and managing across — all functions. We are the supply-chain partners to the broader Amazon Devices organization and work collaboratively to drive product roadmaps and portfolio direction.
As a strategic and collaborative leader, you will align cross-functional stakeholders across all levels of product development to drive the adoption and integration of new process improvements. You will influence roadmaps and partnerships to ensure our evolving needs are met, and mentor the broader operations team to foster a culture of continuous enhancement.
This role will partner with both program and product management teams. To succeed in this role, the candidate will possess analytical and communication skills as well as the ability to deal with ambiguity in a constantly changing and fast paced environment.
Key job responsibilities
- Identify opportunities to standardize and automate workflows
- Define requirements and roadmaps for new tools and solutions to drive efficiency and scalability
- Manage the development and deployment of process improvements, establishing metrics to quantify the impact
- Align and influence cross-functional stakeholders to drive adoption and integration of new solutions and reduce process waste
- Independently engage with senior stakeholders, drafting impactful reports and facilitating reviews
- Earn trust, ownership, insist on high standards, continuous improvement, stakeholder management, innovation and simplification
- Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.
- Ability to look around the corner and thrive in ambiguous situation
About the team
We are a team of self-driven individuals with laser focus on launching innovative devices that delight our customers and to enable downstream revenue for Amazon. We provide product operations leadership to — and managing across — all functions. We are the supply-chain partners to the broader Amazon Devices organization and work collaboratively to drive product roadmaps and portfolio direction.
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