SINGAPORE, Central Singapore, Singapore
18 hours ago
Sr Operation Mgmt Specialist
General Information Req # WD00080432 Career area: Information Technology Country/Region: Singapore State: Central Singapore City: SINGAPORE Date: Tuesday, April 1, 2025 Working time: Full-time Additional Locations:  * Singapore - Central Singapore - Singapore * Singapore - Central Singapore - SINGAPORE Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. 
Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). 
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Description and Requirements

Overview:

We are seeking an experienced Cloud DBA with strong AWS expertise and a solid understanding of ITIL practices to manage and optimize our cloud-based database systems. The ideal candidate will have hands-on experience with AWS RDS, SQL/NoSQL databases, and be capable of ensuring high availability, performance, and compliance through structured processes.

Key Responsibilities:

Administer and maintain AWS RDS databases (MySQL, PostgreSQL, SQL Server) and NoSQL databases (e.g., DynamoDB, MongoDB).

Apply ITIL-aligned incident, change, and problem management practices in daily operations.

Ensure database performance, availability, and scalability through proactive monitoring and tuning.

Design and implement automated solutions for provisioning, backup, recovery, and scaling using AWS-native tools and scripting.

Provide L2 operational support, including root cause analysis and issue resolution aligned with ITIL service operations.

Implement security controls, data protection, and compliance in line with cloud and ITIL governance frameworks.

Support business continuity and disaster recovery strategies, including high availability and replication.

Participate in 24x7 on-call rotation, ensuring timely response to incidents as per SLAs.

Collaborate with DevOps, Security, and Application teams to support change releases and service transitions.

Experience in WOG/GCC and GCC+ environments is preferred.

Required Experience:

7+ years in database administration, with at least 3+ years in AWS and AWS RDS environments.

3–5 years of SQL database administration experience.

Extensive hands-on experience with MySQL, PostgreSQL, SQL Server, and NoSQL technologies.

Proven experience in AWS database services such as Amazon RDS, DynamoDB, and associated ecosystem.

Strong understanding of ITIL service management framework, particularly incident, change, and problem management.

Technical Skills:

Proficient in AWS automation tools: CloudFormation, Lambda, and scripting (Python, Bash).

Experience using AWS monitoring tools: CloudWatch, Performance Insights, AWS Trusted Advisor.

Strong in database backup/recovery, replication, clustering, and high-availability solutions.

Familiarity with ITIL-aligned service desk tools (e.g., ServiceNow, BMC Remedy) is a plus.

Exposure to WOG/GCC and GCC+ environments is a strong advantage.

Certifications:

Mandatory:

AWS Certified Database – Specialty

AWS Certified Solutions Architect – Associate

Microsoft Certified: Azure Database Administrator Associate

ITIL Foundation Certification

Preferred:

AWS Certified DevOps Engineer – Professional

Additional Locations:  * Singapore - Central Singapore - Singapore * Singapore - Central Singapore - SINGAPORE * Singapore * Singapore - Central Singapore * Singapore - Central Singapore - Singapore , * Singapore - Central Singapore - SINGAPORE
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