Sr Mgr, Product Management
UKG (Ultimate Kronos Group)
Senior Product Manager - Time and Pay, One View & Pro WFM Suite
Company Overview
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you.
Position Overview:
We are seeking a dynamic and experienced Senior Product Manager to lead the development and management of our Global Time and Pay solutions within the UKG suite, as well as oversee product infrastructure within our Pro WFM Suite. This role is pivotal in driving product strategy, execution, and innovation to deliver exceptional value to our customers. You will lead a team of Product Managers, coaching and developing them to identify, design, deliver, and optimize solutions for products used by millions of global employees each month.
Key Responsibilities:
Product Strategy and Vision:
Develop and articulate a clear product vision and strategy for Global Time and Pay solutions and Pro WFM Suite.
Conduct market research and competitive analysis to identify trends, opportunities, and customer needs.
Collaborate with stakeholders to align product goals with business objectives.
Identify opportunities for partnership to enhance suite capabilities.
Product Development and Management:
Define strategy and collaborate with senior sales roles to ensure alignment with Go-to-Market strategy.
Lead cross-functional teams in the design, development, and launch of new features and enhancements with a specific focus on Time/Workforce Management (WFM) and Payroll.
Domain expertise in WFM and Payroll is highly advantageous.
Prioritize product backlog and manage the product roadmap to ensure timely delivery of high-impact solutions.
Define and track key performance indicators (KPIs) to measure product success and drive continuous improvement.
Team Leadership and Development:
Coach and build out a team of Product Managers to optimize processes and maximize performance.
Balance between coaching and contributing as a product lead for cross-functional development teams.
Foster team collaboration, continuous improvement, and represent the voice of the customer.
Customer Engagement and Advocacy:
Engage with customers to gather feedback, understand pain points, and identify opportunities for improvement.
Serve as the voice of the customer within the organization, advocating for their needs and ensuring product alignment.
Develop and maintain strong relationships with key customers and partners.
Attend and present at UKG customer and industry events.
Collaboration and Communication:
Work closely with engineering, design, marketing, sales, and support teams to ensure cohesive product development and delivery.
Communicate product vision, strategy, and updates effectively to internal and external stakeholders.
Facilitate workshops, presentations, and training sessions to promote product understanding and adoption.
Align to suite-wide strategy for Time and Pay to ensure cohesive experiences for customers.
Qualifications:
Bachelor’s degree in Business, Computer Science, or a related field; MBA or advanced degree preferred.
Proven experience (5+ years) in product management, preferably within HR, payroll, or workforce management solutions.
Previous experience leading product management team with a track record of developing and coaching employees.
Strong understanding of Time and Pay processes and technologies.
Previous experience in a domestic suite of Time and Pay products is an advantage.
Excellent communication, leadership, and collaboration skills.
Where we’re going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
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