Job Summary

Lead large and/or complex projects or capabilities and direct the full research cycle. Drive knowledge building for categories / key customers and develop high performing teams.

Responsibilities / Description Build meaningful relationships and networks across IFF at regional and global level Expand network with other functional teams, including at global level within IFF, (Creative, Marketing, Sales) to feed knowledge within the scope of the role Promote IFF capabilities and be the contact point for key customers on CI-related topics Collaborate with cross-functional teams to work on joint initiatives and share knowledge and insights Collect annual business needs (Sales) for market research and share with direct manager for review and prioritization Drive and rally cross-functional teams to a common goal by building compelling argumentation and conveying clear ideas and structured conclusions Drive process efficiencies by partnering with other functions (SDM, Labs, external CI agencies...) Monitoring of new methods and media to feed innovation in consumer approaches* Contribute to promote IFF expertise, externally and internally, on consumer centric capabilities* Promote IFF capabilities in public forums, conferences, seminars…* Customize research designs or create new designs to address the knowledge gaps and meet research objectives Initiate proactive CI initiatives to deliver insights that help design superior fragrance solutions Design value-added analysis plan to respond special business requests Create projects in global Project Management database (PUMA) where applicable Allocate resources, plan and monitor to ensure high quality deliverables Plan and define work priorities, provide clear directions to team Organize teamwork to encourage cooperation and bring together complementary skills and expertise Escalate team workload issues to direct manager Lead the translation of data into actionable insights and strategic recommendations. Prepare and deliver compelling presentations for internal & external stakeholders Lead collection of information, synthesis of data and disseminate insights in the form of structured communication within own scope Translate information from various sources into insightful stories that help in developing strategies Present insights and strategic recommendations to key customers and Senior management in an effective and structured fashion Tools Complete advanced training on HCI Database and in-house statistical software (SARA) Review and approve access to internal tools needed by the team, while ensuring adequate users’ privileges are granted. Approve team requests for external tools Consumer Expertise Keep abreast of the latest developments related to evolving consumers' patterns in the relevant markets through formal and informal communication means Contribute to internal events (workshops) focusing on consumers' knowledge in specific markets by sharing relevant expertise Attend external events (conferences, congresses, webinars) Leverage background research data (incl. from scientific sources) to meet strategic business needs Report findings and recommendations to relevant stakeholders Product Knowledge (where applicable) Keep abreast of markets shifts' evolution on top-seller products in the relevant sub-categories and markets through formal and informal communication means Leverage background research data to meet strategic business needs Report findings and recommendations to relevant stakeholders Assess agency cost to ensure cost efficiency Drive best performance out of vendors while keeping outsourced activities within budget and on time Manage procurement processes within scope (agreement negotiation) Plan, recommend and manage CI category budget ensuring maximization of investments Manage relationships with vendors and external experts through assessment and review of deliverables with teams Justify and escalate extra budget needs to Senior management for approval. Ensure “SMART” Individual Development Plan (IDP) are completed and that managers are equipped to deliver development discussions Encourage direct reports to take on new responsibilities/stretch assignments for professional development Address organizational concerns within team by proposing solutions to optimize effectiveness Onboard and coach new joiners, junior members and larger HCI community as needed Identify people with complementary skills and promote teamwork to boost shared learning Performance management, workforce planning, talent review to build a high performing culture Recognize individual contributions and team accomplishments Build a positive working environment to retain Talents Facilitate conflicts resolution within team, with the support of local HR where needed Requirements Degree in Marketing, Human Sciences, Engineering and/or Psychology. Level depending on the country. Preferably 8 years of industry experience in relevant areas with at least 2 years serving in a manager role with a strong track record Fluent English required Any other relevant language is a plus / To be adapted depending on the country.

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more