The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

Small and Medium Businesses (SMBs) are the lifeblood of society, representing ~50% of global GDP, they are a critical part of PayPal’s business. The PayPal SMB team sets the global commercial priorities for how we help SMBs to sell more effectively using PayPal’s platform, by helping define differentiated value propositions and effective sales, servicing and marketing strategies, and unlocking new growth opportunities via partnerships and new product development.

This role will be managing HV SMB team as well as managed the Inside Sales outbound team. The HV SMB team will be responsible for growing and protecting our most important SMB customers across Japan. They are help merchants solve frictional events and drive cross selling / upselling of PayPal products. As a HV SMB & Inside Sales outbound leader you will be required to recruit, coach, maintain a high-performance sales force for Japan.

Job Description:

Essential Responsibilities:

Lead complex projects and initiatives that drive process improvements and business growth.Resolve complex problems by applying deep functional expertise and innovative solutions.Determine methods and procedures for new or special assignments within the sales function.Collaborate with global teams to implement best practices and drive consistency.Analyze business trends to inform strategic decisions and optimize sales processes.

Minimum Qualifications:

Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.

Preferred Qualification:

This person will have a good understanding of the SMB landscape in Japan. Candidate will be managing both Inside Sales organization and the SMB account managers. They will have to work effectively with cross-functional teams to support SMB segment growth objectives and provide world class support to our most valuable SMB customers. We are seeking an experienced Sales Leader to lead both the Japan Inside Sales team and the SMB account managers. You will be required to lead recruit, coach and motivate both SMB team. You will work with various key stakeholders to develop Sales Strategy to drive the Japan Insides Sales revenue and also to focus on retention for top tier of the SMB portfolio.

You will have in-depth knowledge of and experience with the sales process, excelling at lead generation, relationship building, and closing deals. You are a quick learner with strong negotiating skills, and someone with a track record of success who can inspire the same in others. The role demands a leader with a sharp mind and the ability to coach, advise, motivate, or replace sales executive to create and maintain a high-performance sales force.

This will be a target driven role and it comes with remuneration package that includes base and lucrative commission plan.

Core responsibilities

Managed the selling process of full suite of PayPal products and exceed revenue goals based on rolled up of sales executive targetDeveloped innovative approaches to capture whitespace in the SMB segmentContinuously develop personal leadership, hiring, and training skills while ensuring the team is usingeffective sales tactics to meet revenue objectives.Work with internal stakeholder to review and enhance existing sales process to help sales representatives shorten the sales cycle.Utilizes analytics tools and works to provide detailed analyses of sales performance for the purpose of formulating sales strategy that identify the successes, weaknesses, and opportunities to sales management.Working with internal stakeholders to create and execute a strategic sales plan sales strategy that identify high value prospects within Small Middle Business segmentUnderstand the payment competitive landscape in Brazil to build a strong pipeline and lead generation.Builds strong relationships with the external partners and consumers and interacts with them to promote the PayPal brand and play an active role in the Payment industry for possible partnership collaboration.

Experience and Qualifications

Minimum 12+ years of B2B sales experience, successfully selling payment solutionsExperience as a first line leader in a revenue generating environmentProven track record of success the sales cycle from plan to closeExcellent communication, interpersonal, and organizational skillsAbility to develop sales strategy and identify key prospects for pipeline buildingPipeline management expertise, and experience with SalesforceCommercially savvy and ability to link up with local potential partnership to cultivate and drive commercially beneficial relationship with partnersGrowth mindset and constantly seek to look for sales opportunities in the Brazil regioneCommerce and payment industry experience requiredRole will be based in TokyoLanguage requirement: Japanese and EnglishDegree or equivalent relevant business experienceIndividual must have experience in the payment space

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.