The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

We are seeking a dynamic and strategic Senior Manager of CEO Social to join our team. This role will be responsible for developing and executing the social media strategy for our CEO, ensuring that his voice and vision are effectively communicated across all social platforms.

Job Description:

Essential Responsibilities:

Lead complex communication projects and campaigns, ensuring alignment with business objectives.Develop and execute advanced communication strategies to enhance brand visibility and reputation.Collaborate with senior leadership to identify communication opportunities and challenges.Implement best practices for communication management and reporting.Ensure compliance with relevant regulations and standards in all communication efforts.Provide mentorship and technical guidance to the communications team.

Minimum Qualifications:

Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.

Preferred Qualification:

About PayPal:

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
 

Job Description:

We are seeking a dynamic and strategic Senior Manager of CEO Social to join our team. This role will be responsible for developing and executing the social media strategy for our CEO, ensuring that his voice and vision are effectively communicated across all social platforms. This person will be part of the Corporate Affairs organization and work closely with the chief-of-staff to the CEO. The ideal candidate will have a deep understanding of social media trends, a background in the technology or payments industries, exceptional writing skills, and the ability to craft compelling narratives that resonate with diverse audiences.

Key Responsibilities:

Strategy Development: Create and implement a comprehensive social media strategy for the CEO, aligning with PayPal’s overall communication goals and brand voice.

Content Creation: Develop engaging and impactful content, including posts, videos, and graphics, that highlight the CEO’s thought leadership, company initiatives, and industry insights. This person should have deep knowledge of how to amplify product specific content, a keen understanding of the developer community and customer-obsessed mindset.

Community Management: Monitor and manage the CEO’s social media accounts, engaging with followers, responding to comments, and fostering a positive online community.

Analytics and Reporting: Track and analyze social media performance metrics, providing regular reports and insights to optimize content and strategy.

Collaboration: Work closely with internal teams, including PR, marketing, and executive communications, to ensure cohesive messaging and alignment with broader company objectives.

Crisis Management: Develop and implement crisis communication plans to address any potential issues or negative feedback on social media.

Qualifications:

Experience: Minimum of 8-10+ years of experience in social media management, communications, or public relations, with a focus on executive communications.

Education: Bachelor’s degree in Communications, Marketing, Journalism, or a related field. Advanced degree preferred.

Skills:

Exceptional writing and storytelling abilities.

Strong understanding of social media platforms, trends, and best practices.

Proven track record of developing and executing successful social media strategies.

Ability to work under pressure and manage multiple projects simultaneously.

Excellent interpersonal and communication skills.

Experience with social media analytics tools and platforms.

Why PayPal?

At PayPal, we believe in the power of inclusion and diversity. We offer a collaborative and innovative work environment where you can make a real impact. Join us in our mission to revolutionize global commerce and empower people and businesses around the world.

Subsidiary:

PayPal

Travel Percent:

0

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PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The US national annual pay range for this role is $111,500 to $191,950

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.