Have you ever ordered a product on Amazon and wondered how that package got to you so fast? Have you ever wondered where it came from and what series of events helped make that delivery possible? If so, the Global Fleet and Products Analytics (GFPA) team might be for you!

We provide the data insights that help manage our fleet of tens of thousands of delivery vans and trucks - one of the largest and most admired parcel carriers in the world. And as part of Amazon’s Climate Pledge, we’re helping lead the ”charge“ to build the world’s largest fleet of electric delivery vans.

We're looking for a customer-obsessed Senior Manager of Business Intelligence Engineering (BIE) to lead our EU team. As a critical leader on the GFPA team, you'll manage a local team of tech pros (mainly BIEs) supporting our internal EU/UK customers, with support from our Global (NA-based) team of Data Engineers, BIEs, and product/program managers. You'll develop and lead new technical solutions and influence business-critical decisions across multiple organizations and geographies.

To be successful in this role, you'll need to be an excellent developer of tech talent, a committed relationship manager with customers, a diligent prioritizer, a top-notch communicator (written and verbal), and a creative problem solver extraordinaire. You'll work on large, complex initiatives with a high degree of ambiguity, and you'll also advocate on behalf of customers. Great candidates will use data and analytic engineering to drive changes across multiple organizations.

This role is located out of Luxembourg. Team members may be located in Luxembourg or London.

Key job responsibilities
In this position you will:
- Consult with customers and help understand their requirements and priorities
- Lead your local team, and partner with the WW GFPA team and other tech teams to engineer analytic products to meet customer needs
- Lead a Data/Analytics Monthly Business Review (MBR)
- Track performance metrics for your team
- Communicate with and support various internal stakeholders and external audiences
- Work with AWS products including Redshift, Airflow, QuickSight, Lambda, and GenAI products like AWS Bedrock

A day in the life
Our team’s customers are internal Amazon teams responsible for managing Amazon’s Last Mile global fleet, starting from procurement of assets, managing their ongoing safe and efficient operation, and through the asset’s end of life. The Senior Manager works to understand customer needs across the countries in which we operate to drive project schedules from design to release, and influences multiple large, high visibility programs to deliver the products our customers need to get their jobs done.

About the team
Here at Global Fleet and Products (GFP), we are building the safest, most efficient, and most sustainable fleet in the world. GFP Analytics is a growing and dynamic team dedicated to the curation, governance, and analytics/reporting of data about our worldwide fleet of delivery vehicles, especially data related to managing the supply chain and ongoing operation of the fleet. We have two sub-teams, Data/Infra and BI/Analytics, comprised of a diverse set of product/program managers, data engineers, business analysts, and business intelligence engineers. We are also working to keep GFP on the forefront of GenAI and AgenticAI technologies. We love data and helping our customers drive the GFP mission!