Description

             Senior Instructional Designer

This is NOT a remote work position.

Description:

This position is responsible for designing, developing and maintaining curricula and programs used to train employees in a variety of functions. Conducts needs assessments, selects instructional models, and designs instructional content. The scope of responsibilities also includes development of instructional materials in consultation with subject matter experts. Curates content and teaches experts how to generate and share content. Ensures that instructional programs are effectively implemented. Evaluates content and adjusts as required. Conducts complex instructional design projects. Act as curriculum design subject matter expert.

 

MAJOR DUTIES AND RESPONSIBILITIES

Design and develop high-quality training that is consistently innovative, highly engaging, and utilizes the most advanced techniques and technology available, with a demonstrable impact on business performance objectives and learning needsDesign instruction that reflects an understanding of the diversity of learners and groups of learnersCreate and implement evaluation plans to demonstrate business impact of training initiativesIdentify and use a variety of media formats in the design and development of curriculumAchieve and model team quality standards in all aspects of learning designCollaborate with leadership team and business subject matter experts to design large-scale, engaging learning that enhances business performance, with minimal supportDevelop partner relationships with SMEs and stakeholders to ensure that training meets expectations beyond initial implementationProactively partner with internal customers to determine performance and training needsPartner with the business to create clear learning objectives in support of business goalsCollaborate with assigned L&D Staff, Manager(s) and/or Director(s) to create quality training deliverablesPromote collaboration, partnerships, and relationships among the participants of a projectServe as creative and planning resource to internal customersConduct reviews of training materials to ensure learning objectives are metProvide enhancements and revisions to existing materials based on SME/Stakeholder feedbackDiagnose and communicate outcomes, risks, and follow ups that result from train the trainer activities to appropriate L&D Leaders and StakeholdersActively participate and/or facilitate in-person or virtual meetings as needed to support learning projectsProvide support as an administrator for the LMS platforms utilized by Pilgrim’s supporting the L&D team as well as learners accessing the platform.Manage user profiles, permissions, course and program structures for the LMS platforms utilized by Pilgrim’s.Upload, build and maintain automated training assignments for new hire and other role-based training.Maintain a structured content repository and archive system, ensuring up-to-date, accessible, and searchable materials.Support stakeholders in accessing data-driven insights to make informed decisions.Ensure accuracy and consistency in reporting processes and course analytics.Actively and consistently support all efforts to simplify and enhance the customer experienceMaintain accurate status of projects, milestones, and tasks in the team project tracking toolAct as curriculum design subject matter expert to include providing feedback to other curriculum developers and training delivery instructorsServe as a mentor and/or knowledge resource to less experienced designersModel the adoption of ongoing improvements in team processes and standardsManage external resources to maximize cost effectiveness and qualityMaintain current knowledge of latest industry tools and processesPerform other duties as requested

 

REQUIRED QUALIFICATIONS

Ability to read, write, speak and understand English

Proven competency in Instructional Design with expertise in the development of blended learning – instructor led (ILT), virtual, asynchronous & synchronous, e-learning, immersive (VR), etc.Skilled in multimedia curriculum development, as well as graphic design, video editing, and animationSuperior working knowledge of Adobe Photoshop, Articulate 360, Canva, and other authoring toolsAbility to think strategically and anticipate future trends, needs and expectationsSkills in measurement and evaluation of training initiativesSkills in teambuilding, relationship building, facilitation and presentationAbility to consult/use systems thinking to identify the root cause of performance gaps. Ability to operate comfortably in an ambiguous and uncertain environment without right answers or obvious solutions.Ability to proactively recommend innovative and experimental approaches to delivering learning experiences. Influence stakeholders to adapt a learner-centric focus, new approaches, and/or pushback to uncover win-win solutions.Ability to manage multiple projects simultaneously.Ability to work collaboratively in a fast-paced environment.Ability to adapt and flex to changing priorities.Ability to learn quickly and translate complex concepts and materials to meet audience needs.Ability to work both independently and as part of a team.Excellent written, verbal and visual communication skills.Excellent organizational skills and attention to detail.Strong technical and creative writing skills.Ability to adapt and optimize content for specific channels, audiences and purposes.

 

​​Basic Qualifications:

High School Diploma, GED, or equivalent certificationAt least 4 years of Learning & Development experience   At least 2 years’ experience using Microsoft Office (Word, Excel, PowerPoint, Outlook)At least 2 years’ experience using virtual training platforms (Microsoft Teams & Webex Training preferred)At least 2 years’ experience in instructional design methodology (ADDIE/SAM/AGILE)At least 2 years’ experience utilizing authoring tools (Articulate 360 preferred) ​

 

Preferred Qualifications:

Bachelor’s degree in Education, Adult Learning, Instructional Design, Human Resource Development, or related field.  7+ years learning experience design, learning development supporting an Operations organization3 + years project management, leadership experience2+ years experience in designing and developing a variety of learning solutions (web-based training & virtual instructor-led: video, eLearning, gamification, podcast, infographics)2+ years of experience in performance support & analysis

EOE, including disability/vets