The Oracle Cloud Infrastructure team is looking for a Senior Employee Relations Consultant to join our team, someone who innovates & shares our passion for winning in the cloud marketplace. The Oracle Cloud Infrastructure Employee Relations team is a results-oriented team that works with leaders to help make Oracle a great place to work. We are a team of skilled human resource professionals who enjoy working in a collaborative environment within a fast-paced, dynamic, and innovative technology organization.

As a Senior Employee Relations Consultant for our global data center operations in Abilene, Texas, you will directly impact the business, the HR organization, and the broader company by facilitating the delivery of core HR and ER processes and collaborating with key partners in continuous improvement of processes.  You’ll play a critical role in fostering a respectful, compliant, and high-performance workplace culture in a 24/7 mission-critical environment. This role will report to the Sr. Manager, Employee Relations and will focus on performance management, ER coaching, consulting, and investigations as well as training and employment processes across OCI. 

Work Environment & Requirements: This role supports a 24/7 data center operation, including interaction with teams across day and night shifts throughout the calendar year. The position requires a consistent on-site presence at our Abilene, Texas facility and is subject to access protocols—including biometric data processing for identity verification and secure site entry.

Key Competencies: 

Success in this role requires a blend of subject matter expertise, consultative influence, and operational precision. The ideal candidate will demonstrate:

Consultative Coaching – Ability to guide managers and employees through complex ER matters with empathy, clarity, and confidence, skilled in shaping outcomes through thoughtful questioning and policy alignment. Cross-Functional Collaboration – Proven ability to build trust and work effectively across HR, Legal, and business teams to drive consistent, compliant, and business-aligned solutions. Adaptability & Resilience – Comfort operating in dynamic, fast-paced environments with shifting priorities; maintains composure and focus under pressure. Policy & Process Expertise – Deep understanding of ER policies, procedures, and compliance frameworks; able to apply them consistently while balancing fairness and risk mitigation. Analytical Judgment – Strong ability to assess complex situations, identify root causes, and apply sound judgment to drive resolution; uses data and trends to inform recommendations. Communication & Influence – Communicates with clarity and credibility at all levels of the organization; able to influence without authority and build alignment through trust and transparency. Continuous Improvement Mindset – Proactively identifies opportunities to improve ER processes, tools, and resources; contributes to a culture of learning and operational excellence.

Key Responsibilities

Employee Relations Casework

Manage a diverse caseload providing expert consultation and coaching to managers at all levels on key employee relations topics, including performance management, behavioral concerns, workplace conduct, corrective actions, and termination decisions. Empower leaders to take ownership of issues and make informed decisions with awareness of broader organizational impact. Conduct thorough investigations into complex ER matters involving potential policy violations, ensuring fair, consistent, and legally sound outcomes aligned with Oracle policies and values. Provide direct consultation to employees on policy interpretation, conflict resolution, and workplace concerns. Collaborate cross-functionally with Legal, HRBPs, COEs, and business leaders to resolve ER matters with consistency and compliance. Maintain accurate documentation and ensure adherence to internal protocols and regulatory requirements.

Strategic Partnership

Analyze ER trends and provide actionable insights to HR and business leadership to enhance manager effectiveness, employee engagement, and organizational performance.  Support proactive initiatives to reduce risk and improve employee experience, including manager coaching, policy education, and ER capability-building. Contribute to the development and implementation of ER programs, policies, and tools that drive consistency and operational excellence. Build trust and alignment across all levels of the organization through clear communication, sound judgment, and collaborative influence.

Operational Excellence

Leverage HRIS/HCM systems and reporting tools to track ER case data, identify trends, and inform decision-making. Apply ER expertise to resolve complex, high-risk matters and escalations with strategic, business-aligned solutions. Foster a culture of accountability and continuous improvement by mentoring peers, supporting change initiatives, and modeling ER best practices. Lead or contribute to special projects and cross-functional initiatives that enhance ER operations and employee experience.

Career Level - IC4