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A Field Service Manager is responsible for services business\nthrough delivery and execution of service solutions in compliance with customer\nspecifications and contractual agreements, leading a team of field personnel,\nmanaging a P&L, growing the service business inside existing and new\ncustomer locations, and reporting the current and future performance of the\ndepartment. Key responsibilities include daily engagement and teaming with\ncustomers, team members, sales and marketing, and project operations to ensure\ncustomer satisfaction, excellence in delivery, and profitable growth.

Key ResponsibilitiesDevelop long-term, high\n quality sustainable business relationships with customers by engaging with\n management teams and consistently exceeding expectations.Deliver timely and\n cost-effective entitlements based on customer requirements.Lead service sales\n pursuits where appropriate in concert with Account Managers.Team with project\n operations to ensure seamless project handoff from project operations to\n service operations.Team with project\n operations to ensure effective sharing of common resources.Drive operational\n performance improvements to increase revenue, improve service quality,\n increase operational efficiency and maximize profitability.Overall P&L\n responsibility including department budget, location costs, and team\n compensation.Take full responsibility\n for achieving cash goals, including actions in support of past due\n receivables collections.Perform contract reviews\n and negotiations with customers and vendors to maximize contract retention\n and profitability.Analyze, interpret and\n maintain monthly, quarterly, and annual financial & operating\n estimates on revenue and cost data/variances to LAR regional management.Drive the Honeywell\n safety culture through demonstrated understanding, commitment and action\n supporting the organization’s safety and environmental\n requirements/regulations.Participate as an active\n voice on LAR Operations leadership team.Team with LAR operations\n leadership to drive common processes and growth programs.Team with functional\n leaders from Safety, Finance, Human Resources and others to ensure\n processes and governance are executed. YOU MUST HAVEManaging service\n solutions, customer expectations and a P&L.High school diploma /\n GED required; Bachelor’s degree in business or technical discipline\n preferred.Knowledge/application of\n Distribution Control Systems (DCS), Quality Control Systems (QCS) and\n Programmable Logic Controls (PLC) Process Control experience.Ability to lead and\n influence individuals either Directly or Indirectly.Proven track record\n interfacing and presenting solutions to manufacturing customers on levels\n from line management to plant/facility management.Solid organizational,\n communication - both orally and written, and interpersonal skills.5 years minimum\n experience in lifecycle services experience.5 years minimum\n experience leading operations teams.Fluency in English.Spanish will be\n considered as a plus.Availability\nto work in Barueri/São PauloWE VALUEHighly effective\n organizational, interpersonal, communication, and group leadership skills\n are required.Effective, proven\n ability in decision making, problem solving, and influencing others.Ability to reliably\n operate in a complex and changing environment demonstrating solid\n independent judgment.Established knowledge of\n customers, products, technologies and processes.Proven outstanding\n communication, interactive, presentation, negotiation, and liaison skills.PMI certification a plus.Six Sigma/Lean Certification.Ability to interpret,\n negotiate, capture and manage customer.Additional InformationJOB ID: HRD265117Category: Customer ExperienceLocation: Av Tambore 267,Barueri,SAO PAULO,06460-000,BrazilExemptGlobal (ALL)