The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

Role Overview 

As a Senior Product Designer on the team, you will have an opportunity to focus on the craft and design output for our products. You will work as a supportive member of a multi-disciplined team and will deliver strategically sound, design solutions that are tethered to a defined requirement document or strategy. In most cases, you will be supported by a couple levels of leadership including a lead, principal designer, and a design manager/director.  

For this role, the Senior Designer will focus on cross-border payment experiences, merchant integration, and growth global partnerships. This can include designing solutions that optimize payment flows across different markets, enhancing merchant-facing product and checkout experiences, and supporting innovative payment use cases with global partners. You will collaborate and communicate closely with cross-functional teams across different regions, ensuring alignment while responding with speed and agility. 

Job Description:

Essential Responsibilities:

Develop plans to enhance the user and customer experience across the digital and physical products and meet team performancePerform more-complex customer experiences that require highly specialized user interface and product design knowledge and advanced business expertiseLead some projects or programs within the product function and may coordinate activities of othersDesign process, product, and service improvements based on understanding of business needs and industry trendsDetermine methods and procedures on new assignments that may impact activities of othersAnalyze business trends to inform user experience strategies and initiatives.Collaborate with stakeholders to ensure user needs are prioritized in design processes.

Minimum Qualifications:

Minimum of 5 years of relevant work experience and a Bachelor's degree or equivalent experience.

Preferred Qualification:

Standard Requirements 

You are kind, generous, nurturing, supportive, and can see beyond your own ideas or instincts. 

You love to study and design for consumer behaviors with a specific interest in consumerism, retail, and evolving cultural norms.  

You believe in the power of brand, a well-articulated point of view, and the necessity of driving measurable business outcomes. 

A deep love and bias for designing products that blend interaction design with brand identities, and content design. All designers are expected to be as sensitive and adept at designing visually compelling UI as they are to system and interaction details. 

 

Role Requirements 

Possess exceptional fundamental craft within detailed UX flows, visual design, site mapping, feature definition, product states, architecture, and user interface design. 

Strong awareness of interaction design, art direction and culture trends - both inside and outside industry with a keen eye on the retail and commerce landscapes.  

Experience working on heavy product definition and concept design work that will mature into managed feature sets and ongoing performance improvement.  

Equally skilled at visual user interface design and interactive user experiences 

Proven ability to transform complexity into simple, functional, and value driven product design experiences.  

Ability to create experiential design audits and journey maps for end to end experiences 

Strong ability to package design work into cogent and compelling presentations that set up the problem, strategic point of view, market audit and inspiration, design explorations, and working concept prototypes. 

Ability to create clarity when a brief or problem is still undefined or lacks detail to begin design work. 

Think in system and scale terms - ensuring our broader product design system is well preserved while also helping to advance formality of new patterns, components, or applications of brand identity.  

 

Designer Growth 
Our team places great focus on our culture. This includes, our ways of working, our rituals around feedback, our tact for delivering nurturing critique, and our attention to each and every designer’s aspiration as they ascend towards their next defined career levels. You will have opportunities to stretch into areas beyond your core pods and will experience hands on mentorship to ensure you’re expose 

 

Subsidiary:

PayPal

Travel Percent:

0

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.