Job Summary: The Senior Designer – Packaging acts as a creative strategist leading the design of products and packaging from concept to completion. The Senior Designer - Packaging gathers project data from WestRock sales, project managers and customers, creates designs in the Computer Assisted Design (CAD) program, solicits and incorporates customer feedback, and creates prototypes for customer approval.
Major Job Responsibilities:
Business Excellence
• Receive new design requests directly from customers, sales partners, customer service reps, or business unit resource manager and gather key specification data
• Translate requirements and specification data to conceptualize and create packaging that meets customer’s needs and expectations
• Produce product design documentation such as concept sketches, technical drawings, and illustrations that define and communicate design intent
• Execute creative and technical design activities to produce visual and physical packaging samples
• Visit customer facility/plant to understand potential issues they are having and revise product design (e.g. a box getting jammed in the case erectors results in modified dimensions and/or tapering)
• Leverage expertise and knowledge of corrugated facility and machinery, board combinations, retailers’ wants and needs, and customer’s capabilities (e.g. packing, filling equipment, automatic case erecting) to inform product design
• Collaborate with manufacturing stakeholders to review and discuss new product designs, answer design questions, ensure that products are manufacturable, and incorporate revisions to the design based on feedback from the manufacturing team
• Support customer discussions and presentations by supplying all design documentation, leading product design overviews, and answering all customer questions related to the product design
• Partner with Pre-Pricing specialist to determine product pricing
• Manage multiple projects simultaneously, ensuring critical milestones are met and all hours and related resources expended in the support of the work done to complete assignments are tracked and documented
• Leverage design insights and learnings to proactively develop designs and concepts, avoiding potential hurdles that can arise in the design process and delay development
• Establish front-end opportunities driven by creative exploration to engage key customers
Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.