Job Description

Job Summary 

The Senior Director, Emergency Services is responsible for leading and overseeing clinical operations within Emergency Services, ensuring high-quality patient care, regulatory compliance, and alignment with organizational goals. This role provides strategic and operational leadership, manages resources, and collaborates with cross-functional teams to optimize clinical services, patient outcomes, and staff development.  

Essential Functions

Leads clinical operations for Emergency Services, establishing and implementing policies, procedures, and best practices to ensure consistent and quality patient care. Develops and executes strategic initiatives to support growth, resource optimization, and alignment with organizational goals. Collaborates with clinical and administrative leadership to monitor performance metrics, implement quality improvement initiatives, and ensure compliance with regulatory standards. Provides leadership and direction to clinical management and staff, fostering a culture of accountability, collaboration, and continuous improvement. Ensures staff training, competency, and professional development are aligned with clinical standards and organizational objectives. Oversees patient safety and risk management initiatives within the department, addressing issues proactively and ensuring a safe care environment. Performs other duties as assigned. Complies with all policies and standards.

Qualifications

Bachelor's Degree in Nursing, Healthcare Administration, or a related field required 8-10 years of experience in clinical management, with significant experience in a senior leadership role within a specialized service line (e.g., Emergency, Surgical) required 4-6 years of experience in management in a large tertiary facility or Market required Experience in leading successful performance Improvement efforts in an acute care setting required

Knowledge, Skills and Abilities

Strong knowledge of clinical operations, regulatory requirements, and quality improvement in healthcare settings. Strategic and analytical skills to guide service line growth, resource management, and process optimization. Leadership and team-building abilities to develop high-performing clinical teams and foster a collaborative environment. Excellent communication and interpersonal skills to engage with staff, leadership, and external partners effectively. Budget management and resource allocation skills to support efficient and effective service delivery.

Licenses and Certifications

RN - Registered Nurse - State Licensure and/or Compact State Licensure required CENP - Certified in Executive Nursing Practice preferred