Sr Director, IT PMO
Dollar Tree
The Dollar Tree Information Technology group is seeking a Senior Leader to lead the technology Project Management office (PMO). This individual will enable Dollar Tree IT and business teams to steer technology portfolio / project outcomes based on the Business and Technology objectives.
This role is responsible for Portfolio Management, Vendor Management and for partnering closely with Finance and other IT teams, and Indirect Procurement functions to enable the Governance of the department. Additionally, this role is accountable for the management of the group’s Transformation portfolio, for building a shared services high-performing project management team and a data-centric mindset. This role must be able to effectively communicate with all levels of management both within and outside of the IT department.
Principal Duties
Serve as Sr leader of the IT PMO and partner with delivery leaders across internal IT functions, Merchandising, Supply Chain, Store technology and back office technologies. Primary job duties include:
Lead the governance team made of the PMO and vendor managementProduce data and metrics to enable the CIO, Tech and Business Leaders to make decisions concerning business priorities, project lifecycle, spend, and resource allocation on projectsInform and recommend actions regarding technology portfolio requests, progress, risks, and updates at monthly business governance meetings and quarterly with IT steering committeeInfluence technology teams to align on short- and long-term prioritiesLead portfolio planning and budget needed for following year with technology leadership teamAlign planning outcomes with technology strategic roadmap over next 3 years and influence any changesCommunicate at all levels of the organization on portfolio governance, and executionBe accountable for compliance of department related to governance processes (monthly project updates, time tracking, project lifecycle, contracting process ….)Be accountable for the successful management of the technology strategic roadmapIntroduce and promote new and modern ways of working and organize work such as services oriented and agile product managementNavigate complexity and supporting consistent transformation and changeWork in a highly collaborative environment and creating high-performing teamsSimplifying technology language and complexity to a broad audienceConnecting the dots on problems, bring a key eye for details and expert problem perceptionDevelop partnerships with the following key stakeholdersIT delivery leaders to ensure demand is properly vetted, approved and executed for successIT steering committee, business sponsors and IT leaders for project approvals and updates CIO to provide updates on transformation strategy, delivery and enable the CIO office with dataDev and QA lead on best practices and resolving any roadblocksArchitecture and security teams on best practices and demand approvalsBusiness and IT resources on project change management and user trainingInternal Audit to ensure project controls and SDLC processes are followedIT Operations for standards, project transition and process improvement opportunitiesOther job duties include but not limited to:Coaching PMO team on best practices and methodologies Drive standardization on all stages of project lifecycle Continuously assess and re-evaluate standards, process and team structure for improvementDefine KPIs for the organization and individual projects to drive data insightsDevelop dashboards and reports to enable IT and business with project dataCoach teams on project methodologies (e.g., Agile) fit for the organizationDrive quality of projects, user training and project change management Maintain, manage and report on project financial budgets, actuals and forecasts. Prepare project status reports and steering committee presentationsCIO to provide updates on transformation strategy, delivery and enable the CIO office with dataDev and QA lead on best practices and resolving any roadblocksArchitecture and security teams on best practices and demand approvalsBusiness and IT resources on project change management and user training Internal Audit to ensure project controls and SDLC processes are followedIT Operations for standards, project transition and process improvement opportunitiesOther job duties include but not limited toCoaching PMO team on best practices and methodologies Drive standardization on all stages of project lifecycle Continuously assess and re-evaluate standards, process and team structure for improvementDefine KPIs for the organization and individual projects to drive data insightsDevelop dashboards and reports to enable IT and business with project dataCoach teams on project methodologies (e.g., Agile) fit for the organizationDrive quality of projects, user training and project change management Maintain, manage and report on project financial budgets, actuals and forecasts. Prepare project status reports and steering committee presentationsMinimum QualificationsRetail experience a plus12+ years’ experience in areas of technology project management8+ years leading technology project management teamsExperience managing simultaneous and complex technology projectsExperience managing the work of external / offshore vendorsExperience managing multiple simultaneous projectsStrong interpersonal, excellent verbal and written communication skillsStrong facilitation skillsTeam player with excellent collaboration skillsHigh attention to detailSelf-starter with sense of urgencyEnjoys fast paced environmentsAbility to summarize complex information and concepts and clearly communicate up to Senior ManagementExposure to Project Management and related KPIs as well as Organization metrics measurement like OKRsStrong PowerPoint, Excel skills required, including the ability to create executive summaries, visualize complex data, and communicate historical trendsTeam leadership and managementDesired Qualifications Bachelors in business, computer science, MIS or other four-year related degreeExperience with SharePoint, ServiceNow modules and PowerBI capabilities
This role is responsible for Portfolio Management, Vendor Management and for partnering closely with Finance and other IT teams, and Indirect Procurement functions to enable the Governance of the department. Additionally, this role is accountable for the management of the group’s Transformation portfolio, for building a shared services high-performing project management team and a data-centric mindset. This role must be able to effectively communicate with all levels of management both within and outside of the IT department.
Principal Duties
Serve as Sr leader of the IT PMO and partner with delivery leaders across internal IT functions, Merchandising, Supply Chain, Store technology and back office technologies. Primary job duties include:
Lead the governance team made of the PMO and vendor managementProduce data and metrics to enable the CIO, Tech and Business Leaders to make decisions concerning business priorities, project lifecycle, spend, and resource allocation on projectsInform and recommend actions regarding technology portfolio requests, progress, risks, and updates at monthly business governance meetings and quarterly with IT steering committeeInfluence technology teams to align on short- and long-term prioritiesLead portfolio planning and budget needed for following year with technology leadership teamAlign planning outcomes with technology strategic roadmap over next 3 years and influence any changesCommunicate at all levels of the organization on portfolio governance, and executionBe accountable for compliance of department related to governance processes (monthly project updates, time tracking, project lifecycle, contracting process ….)Be accountable for the successful management of the technology strategic roadmapIntroduce and promote new and modern ways of working and organize work such as services oriented and agile product managementNavigate complexity and supporting consistent transformation and changeWork in a highly collaborative environment and creating high-performing teamsSimplifying technology language and complexity to a broad audienceConnecting the dots on problems, bring a key eye for details and expert problem perceptionDevelop partnerships with the following key stakeholdersIT delivery leaders to ensure demand is properly vetted, approved and executed for successIT steering committee, business sponsors and IT leaders for project approvals and updates CIO to provide updates on transformation strategy, delivery and enable the CIO office with dataDev and QA lead on best practices and resolving any roadblocksArchitecture and security teams on best practices and demand approvalsBusiness and IT resources on project change management and user trainingInternal Audit to ensure project controls and SDLC processes are followedIT Operations for standards, project transition and process improvement opportunitiesOther job duties include but not limited to:Coaching PMO team on best practices and methodologies Drive standardization on all stages of project lifecycle Continuously assess and re-evaluate standards, process and team structure for improvementDefine KPIs for the organization and individual projects to drive data insightsDevelop dashboards and reports to enable IT and business with project dataCoach teams on project methodologies (e.g., Agile) fit for the organizationDrive quality of projects, user training and project change management Maintain, manage and report on project financial budgets, actuals and forecasts. Prepare project status reports and steering committee presentationsCIO to provide updates on transformation strategy, delivery and enable the CIO office with dataDev and QA lead on best practices and resolving any roadblocksArchitecture and security teams on best practices and demand approvalsBusiness and IT resources on project change management and user training Internal Audit to ensure project controls and SDLC processes are followedIT Operations for standards, project transition and process improvement opportunitiesOther job duties include but not limited toCoaching PMO team on best practices and methodologies Drive standardization on all stages of project lifecycle Continuously assess and re-evaluate standards, process and team structure for improvementDefine KPIs for the organization and individual projects to drive data insightsDevelop dashboards and reports to enable IT and business with project dataCoach teams on project methodologies (e.g., Agile) fit for the organizationDrive quality of projects, user training and project change management Maintain, manage and report on project financial budgets, actuals and forecasts. Prepare project status reports and steering committee presentationsMinimum QualificationsRetail experience a plus12+ years’ experience in areas of technology project management8+ years leading technology project management teamsExperience managing simultaneous and complex technology projectsExperience managing the work of external / offshore vendorsExperience managing multiple simultaneous projectsStrong interpersonal, excellent verbal and written communication skillsStrong facilitation skillsTeam player with excellent collaboration skillsHigh attention to detailSelf-starter with sense of urgencyEnjoys fast paced environmentsAbility to summarize complex information and concepts and clearly communicate up to Senior ManagementExposure to Project Management and related KPIs as well as Organization metrics measurement like OKRsStrong PowerPoint, Excel skills required, including the ability to create executive summaries, visualize complex data, and communicate historical trendsTeam leadership and managementDesired Qualifications Bachelors in business, computer science, MIS or other four-year related degreeExperience with SharePoint, ServiceNow modules and PowerBI capabilities
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